How to give great customer service: The L.A.S.T. method
Customer Support Best Practices on April 2024 Shopping Deals at Bestonio.com
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Emotional Intelligence 2.0
- ASIN: 0974320625
- ISBN: 0974320625
- Brand: imusti
- Manufacturer: TalentSmart
In today's fast-paced world of competitive workplaces and turbulent economic conditions, each of us is searching for effective tools that can help us to manage, adapt, and strike out ahead of the pack. By now, emotional intelligence (EQ) needs little introduction—it’s no secret that EQ is critical to your success. But knowing what EQ is and kno... [Read More]
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Everybody Matters: The Extraordinary Power of Caring for Your People Like Family
- ASIN: B00SI02E5S
- Manufacturer: Portfolio
“Bob Chapman, CEO of the $1.7 billion manufacturing company Barry-Wehmiller, is on a mission to change the way businesses treat their employees.” – Inc. MagazineStarting in 1997, Bob Chapman and Barry-Wehmiller have pioneered a dramatically different approach to leadership that creates off-the-charts morale, loyalty, creativity, and business ... [Read More]
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Jobs to be Done: Theory to Practice
- ASIN: B01M73AP2I
- Manufacturer: IDEA BITE PRESS
Why do so many innovation projects fail? What are the root causes of failure? How can they be avoided? Since 1990, Tony Ulwick has pioneered an innovation process that answers these questions. In 1999, Tony introduced Clayton Christensen to the idea that “people have underlying needs or processes in their lives, that they are addressing in some w... [Read More]
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Setting the Table: The Transforming Power of Hospitality in Business
- ASIN: 0060742763
- ISBN: 0060742763
- Brand: Danny Meyer
- Manufacturer: Harper Perennial
A landmark, bestselling business book and a fascinating behind-the-scenes history of the creation of Danny's most famous eating establishments, Setting the Table is a treasure trove of valuable, innovative insights applicable to any business or organization.
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Forex Trading Money Management System: Crush the Forex Market with Bigger Profits and Smaller Losses!
- ASIN: B01MG0DRB9
- Manufacturer: Roulette Trader
CRUSH the FOREX Market with a simple Money Management system that reduces risk while maximizing profits! See LIVE trade results at: www.Roulette-Trader.com/Live Compare the equity curves on my book cover...The top equity curve has my system applied to the SAME trade signals used in the bottom equity curve. These are the SAME trades with VERY differ... [Read More]
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A / B Testing: The Most Powerful Way to Turn Clicks Into Customers
- ASIN: B00E1JO50M
- Manufacturer: Wiley
How Your Business Can Use the Science That Helped Win the White House The average conversion rate—the rate at which visitors convert into customers—across the web is only 2%. That means it's likely that 98% of visitors to your website won't end up converting into customers. What's the solution? A/B testing. A/B testing is the simple idea of sho... [Read More]
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Client Encounters of the Technical Kind: How to win, support and challenge customers ... methodically, with ICON9's tools & best practices for field engineers
- ASIN: B01E5PROWM
- Manufacturer: Iconda Publishing
There's a lot more to technical work ...... than technology, as anyone in contact with clients will know--and most engineers, scientists and technicians have some sort of client to worry about. Experience shows that the relational and commercial aspects of customer-facing technical roles are as difficult as the 'hard science'. And, to succeed profe... [Read More]
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Into the Magic Shop: A Neurosurgeon's Quest to Discover the Mysteries of the Brain and the Secrets of the Heart
- ASIN: 0399183647
- ISBN: 0399183647
- Manufacturer: Avery
The award-winning New York Times bestseller about the extraordinary things that can happen when we harness the power of both the brain and the heart Growing up in the high desert of California, Jim Doty was poor, with an alcoholic father and a mother chronically depressed and paralyzed by a stroke. Today he is the director of the Center for Comp... [Read More]
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Strala Yoga
- ASIN: B01F66NQ30
- Manufacturer: Hay House Inc.
freedom · space · ease · flowJoin Tara Stiles as she takes you through the revolutionary style of yoga, Strala, a powerful form of feeling-based movement that helps people drop stress from their bodies and minds, unlocking each person’s limitless potential to be radiantly healthy, fit, and happy.In this book, Tara shows you h... [Read More]
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Civil Engineering PE Practice Exams: 2 Full Breadth Exams
- ASIN: 1983913685
- ISBN: 1983913685
- Manufacturer: CreateSpace Independent Publishing Platform
Two Full Breadth Practice Exams for the Civil Engineering PE ExamContains 80 problems that are representative of the actual Civil Engineering PE Exam. Each question has been designed in accordance with the latest NCEES specifications. These questions were created by real, practicing civil engineers that are familiar with the actual exam. Each quest... [Read More]
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Reset: Business and Society in the New Social Landscape (Columbia Business School Publishing)
- ASIN: B071LMBDG8
- Manufacturer: Columbia University Press
As consumers, our access to—and appetite for—information about what and how we buy continues to grow. Powered by social media, increasingly we look at the companies behind the products and are disappointed when their actions do not meet our expectations. With engaged citizens acting as 24/7 auditors of corporate behavior, one formerly trusted c... [Read More]
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Preventing BrandSlaughter: How to Preserve, Support and Grow Your Brand Asset Value
- ASIN: B01ND10RC4
In this Wall Street Journal Best Seller, you will be escorted into a story describing the brand as a tangible expression of a top performing culture and how it comes to life when its elements – including the mission – are taken off the wall and put into daily action at all levels and through all individuals in the organization. This occurs, and... [Read More]
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The One Year Uncommon Life Daily Challenge
- UPC: 031809148280
- ASIN: 1414348282
- ISBN: 1414348282
- Brand: Tyndale House Publishers
- Manufacturer: Tyndale Momentum
Retailers Choice Award winner, 2012Strengthen the core of your life and faith on a year-long journey with beloved Super Bowl–winning former head coach Tony Dungy! The One Year Uncommon Life Daily Challenge contains 365 reflections from the #1 New York Times bestselling author on living an “uncommon life” of integrity, honoring your family and... [Read More]
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Data Mining Techniques: For Marketing, Sales, and Customer Relationship Management
- ASIN: B004UB2KE4
- Manufacturer: Wiley
The leading introductory book on data mining, fully updated and revised! When Berry and Linoff wrote the first edition of Data Mining Techniques in the late 1990s, data mining was just starting to move out of the lab and into the office and has since grown to become an indispensable tool of modern business. This new edition—more than 50% new and ... [Read More]
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Rockstar Support: The best practices for killer customer service
- ASIN: B015LAH1EG
- Manufacturer: Jocelyn Carrier
Unless you are very new to the marketplace, or have lived in a vacuum for the last 10 years or so, you are aware of the continuing focus on Customer Service and Customer Satisfaction. These "buzz words" have been around for years. While some companies use them because "it's the current thing to do", most companies realize the importance of Quality ... [Read More]
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Cisco WebEx Meetings
- ASIN: B0096HGJHG
- Brand: Cisco Systems
- Manufacturer: Cisco Systems
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The Devops Handbook: Transforming Your Organization Through Agile, Scrum And DevOps Principles (An Extensive Guide)
- ASIN: B078RXZQ2T
The software is increasingly being applied to expand the breadth of operational efficiencies in organizations. Today, software is changing every component of value chain like logistics, operations, and communications. As was with the industrial automation in the 20th century and its impact on the transformation of design, development, and delivery ... [Read More]
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The Subtle Body: An Encyclopedia of Your Energetic Anatomy
- UPC: 600835130288
- ASIN: 1591796717
- ISBN: 1591796717
- Brand: Sounds True
- Manufacturer: Sounds True
Welcome to the first comprehensive encyclopedia of the human energetic anatomy. Here is a reference that no personal or professional health care library should be without―an in-depth, illustrated guide to the invisible energies of spirit, psyche, and consciousness that influence every aspect of our well-being.Whether you are looking for the compl... [Read More]
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Holistic Workplace in a Nutshell
- ASIN: B00T6MU9JA
Provides an overview on holistic workplace and its importance in empowering the workforce in the 21st century. It helps top management and knowledge workers understand the radical ideas and the urgency for creating the super performance work environment.
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Service Orientation: Winning Strategies and Best Practices
- ASIN: B002C1BC8Y
- Manufacturer: Cambridge University Press
Companies face major challenges as they seek to flourish in competitive global markets, fuelled by developments in technology, from the Internet to grid computing and Web services. In this environment, service orientation - aligning business processes to the changing demands of customers - is emerging as a highly effective approach to increasing ef... [Read More]
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