Services Workforce 2012: A Best Practices Case Study in Skills Transformation - Clip
Customer Service Best Practices Case Studies on April 2024 Shopping Deals at Bestonio.com
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Public Relations Practices: Managerial Case Studies and Problems (7th Edition)
- ASIN: 0132341360
- ISBN: 0132341360
- Manufacturer: Pearson
Written by two of the most respected and honored individuals in the field, this definitive casebook of actual real-life public relations situations serves as a reference and guidebook for helping public relations professionals apply effective, cutting-edge public relations theories, principles, and practices to a wide variety of situations --invo... [Read More]
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Best Practices: Building Your Business with Customer Focused Solutions
- ASIN: 0684834537
- ISBN: 0684834537
- Manufacturer: Simon & Schuster
A guide to improving business performance includes case studies of companies with a record of successful business practices
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The Training Measurement Book: Best Practices, Proven Methodologies, and Practical Approaches
- ASIN: 0787975443
- ISBN: 0787975443
- Brand: Brand: Pfeiffer
- Manufacturer: Pfeiffer
The Training Measurement Book offers managers, executives, and training and human resource professionals a method for measuring their investments in a way that provides information that is both actionable, credible, and meaningful to corporate leaders. Using the methods outlined in this important resource, you can free yourself from traditional, of... [Read More]
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Scrum: The Art of Doing Twice the Work in Half the Time
- UPC: 884226632654
- ASIN: 038534645X
- ISBN: 038534645X
- Brand: Crown Business
- Manufacturer: Currency
For those who believe that there must be a more agile and efficient way for people to get things done, here is a brilliantly discursive, thought-provoking book about the leadership and management process that is changing the way we live. In the future, historians may look back on human progress and draw a sharp line designating “before Scrum”... [Read More]
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Evaluating Public Relations: A Best Practice Guide to Public Relations Planning, Research and Evaluation (PR in Practice)
- ASIN: 0749449799
- ISBN: 9780749449797
- Manufacturer: Kogan Page
Evaluating Public Relations advises PR practitioners at all levels how to demonstrate clearly and objectively to their clients and managers the impact that their work has. The authors draw on both their practical and academic experience to discuss a diverse range of evaluation methods and strategies, illustrating them throughout with award winning ... [Read More]
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Beyond the Sales Process: 12 Proven Strategies for a Customer-Driven World
- ASIN: 081443715X
- ISBN: 081443715X
- Manufacturer: AMACOM
Your job may be all about sales, but not your customers. Did you know that the average executive spends less than 5 percent of their time engaged in the buying of products and services? Therefore, sales professionals who focus solely on the moment of the sale have made a fatal miscalculation in understanding their customers. If you want to gain the... [Read More]
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Outside In: The Power of Putting Customers at the Center of Your Business
- ASIN: 0547913982
- ISBN: 9780547913988
- Brand: New Harvest
- Manufacturer: New Harvest
What simple innovation brought billions in new investments to Fidelity? What basic misunderstanding was preventing Office Depot from achieving its growth potential? What surprising insights helped the Mayo Clinic better serve both doctors and patients? The solution in each case was a focus on customer experience, the most powerful—and misundersto... [Read More]
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Family Nurse Practitioner Certification Intensive Review: Fast Facts and Practice Questions, Second Edition
- ASIN: 0826134246
- ISBN: 0826134246
- Brand: Brand: Springer Publishing Company
- Manufacturer: Springer Publishing Company
Also Available As: The FNP Certification Review App! Praise for the First Edition: This is a well written, comprehensive review aimed at preparing readers for successfully completing a board certification exam...This is a wonderful comprehensive review in a concise study guide format.--Doody's Medical Reviews The second edition of this acclaimed FN... [Read More]
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Business Development: Customer-oriented Business Development for successful companies
- ASIN: B07ND82GLQ
- Manufacturer: Springer Vieweg
The book provides a compact overview of the increasingly important topic of Business Development (BD). The author not only describes the role of the Business Development Manager and its tasks, but also shows how Business Development can be integrated organizationally into a company. In addition, a prototypical Business Development Process is presen... [Read More]
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The Social Media MBA in Practice: An Essential Collection of Inspirational Case Studies to Influence your Social Media Strategy
- ASIN: B00FX88QVY
- Manufacturer: Wiley
The inside information that marketers and social media practitioners have been dying to get their hands on... It seems like every day another self-appointed social media "guru" appears on the scene, offering to sell you his or her "surefire" cure for what ails you. Don't you think it's time you heard from the real experts—i.e., folks like you wh... [Read More]
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Putting Stakeholder Management into Practice
- ASIN: 3540206914
- ISBN: 9783540206910
- Brand: Brand: Springer
- Manufacturer: Springer
Stakeholder Management - today's buzzword - is difficult to translate into practice even for the experienced manager. Following "How to achieve excellence in Stakeholder Management", which included case studies from reputable companies, the present volume goes beyond explaining theoretical constructs. Success stories from a wide range of sectors an... [Read More]
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Sophia: Goddess of Wisdom, Bride of God
- ASIN: 0835608018
- ISBN: 0835608018
- Manufacturer: Quest Books
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Data Analytics: Using Big Data Analytics For Business To Increase Profits And Create Happy Customers (data analytics, data science, business intelligence)
- ASIN: B01N3XI601
Are You Ready To Learn How To Understand SMART Big Data & Data Analytics For improved Business Intelligence AND Performance? Do You Need To Manage Big Data Solutions? Yes, you can easily understand how data science fits in your organization! ★☆★ Read this book for FREE on Kindle Unlimited – Order Now! ★☆★ In Data Analytics: Usin... [Read More]
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Influencer Fast Track: From Zero to Influencer in the next 6 Months!: 10X Your Marketing & Branding for Coaches, Consultants, Professionals & Entrepreneurs (Influencer Fast Track® Series Book 2)
- ASIN: B07D43N9ZQ
"Reading Gundi's book gives you the 'Kick in the Pants' motivation of a Tony Robbins event".YOU = INFLUENCER!! - Have a passion project you want to share with world? - Something amazing you always wanted to do, but don't know how to reach an audience? Marketing feels like wondering in a strange, foreign land and you feel totally overwhelmed?Th... [Read More]
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Service Design: From Insight to Inspiration
- ASIN: B00BI5O6DI
- Manufacturer: Rosenfeld Media
Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.
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Unstructured Data Analytics: How to Improve Customer Acquisition, Customer Retention, and Fraud Detection and Prevention
- ASIN: B07B8QTNPQ
- Manufacturer: Wiley
Turn unstructured data into valuable business insight Unstructured Data Analytics provides an accessible, non-technical introduction to the analysis of unstructured data. Written by global experts in the analytics space, this book presents unstructured data analysis (UDA) concepts in a practical way, highlighting the broad scope of applications ac... [Read More]
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Winning at Service: Lessons from Service Leaders
- ASIN: 0470848235
- ISBN: 0470848235
- Manufacturer: Wiley
This book reveals the Secrets to Service Success by analyzing four service companies that grew from small beginnings to the leaders in their industries. Interviews with the four CEOs who guided the companies to their success reveal the three basic principles they all share. The CEOs interviewed are Thomas Berglund of Securitas and J. Philip Sorense... [Read More]
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Product Management For Dummies
- ASIN: B01N7PJVYW
- Manufacturer: For Dummies
Your one-stop guide to becoming a product management prodigy Product management plays a pivotal role in organizations. In fact, it's now considered the fourth most important title in corporate America—yet only a tiny fraction of product managers have been trained for this vital position. If you're one of the hundreds of thousands of people who ho... [Read More]
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The Art of Mastering Sales Management
- ASIN: B008I7KQYC
- Manufacturer: CRC Press
If you believe that the answer no is but a request for more information and understand that the best closing questions are rhetorical, you understand the basic art of sales. If you can teach that art to others, you have the makings of a good sales manager. But not all good sales managers are equal; some are forward thinking enough to be good leader... [Read More]
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Badass Your Brand: The Impatient Entrepreneur's Guide to Turning Expertise into Profit
- ASIN: B06X9H485C
- Manufacturer: Worstofall Design
Forget everything you think you know about branding and “starting a business,” and throw out your “how to write a business plan” workbook. It’s never been easier to capitalize on the knowledge and expertise you already have, and with a few simple steps you can start making more doing what you love like the Badass that you are. Whether you... [Read More]
Services Workforce 2012: A Best Practices Case Study in Skills Transformation - Clip
Integrating Salesforce and Jira - Best Practices & Case Studies
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