How to give great customer service: The L.A.S.T. method
Customer Service Best Practice Examples on April 2024 Shopping Deals at Bestonio.com
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![Building a Story Brand: Clarify Your Message So Customers Will Listen paperback Donald Miller [Paperback] [Jan 01, 2018] Miller Donald](https://images-na.ssl-images-amazon.com/images/I/41OX5DSzLvL.jpg)
Building a Story Brand: Clarify Your Message So Customers Will Listen paperback Donald Miller [Paperback] [Jan 01, 2018] Miller Donald
- ASIN: 1404107215
- ISBN: 9781404107212
- Manufacturer: HCCP
BRAND NEW, Exactly same ISBN as listed, Please double check ISBN carefully before ordering.
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Be Our Guest: Revised and Updated Edition: Perfecting the Art of Customer Service (The Disney Institute Leadership Series)
- ASIN: B006N47ZPK
- Manufacturer: Disney Editions
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Be Our Guest specializes in helping professionals see new possibilities through concepts not found in the typical workplace, revealing even more of the business behind the magic of quality service.
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The Toyota Way to Service Excellence: Lean Transformation in Service Organizations
- ASIN: 1259641104
- ISBN: 1259641104
- Brand: McGraw-Hill Education
- Manufacturer: McGraw-Hill Education
The world’s bestselling Lean expert shows service-based organizations how to go Lean, gain value, and get results―The Toyota Way.A must-read for service professionals of every level, this essential book takes the proven Lean principles of the bestselling Toyota Way series and applies them directly to the industries where quality of service is c... [Read More]
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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
- UPC: 884420580157
- ASIN: 0071548335
- ISBN: 0071548335
- Brand: McGraw-Hill
- Manufacturer: McGraw-Hill Education
Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time,... [Read More]
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HESI A2 Study Guide 2018 & 2019: HESI Admission Assessment Exam Review & Practice Test Questions for the HESI 4th Edition Exam
- ASIN: 1628454415
- ISBN: 1628454415
- Manufacturer: Test Prep Books
Test Prep Book's HESI A2 Study Guide 2018 & 2019: HESI Admission Assessment Exam Review & Practice Test Questions for the HESI 4th Edition ExamDeveloped by Test Prep Books for test takers trying to achieve a passing score on the HESI A2 exam, this comprehensive study guide includes:•Quick Overview•Test-Taking Strategies•Introduction•Mathema... [Read More]
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Beyond the Sales Process: 12 Proven Strategies for a Customer-Driven World
- ASIN: 081443715X
- ISBN: 081443715X
- Manufacturer: AMACOM
Your job may be all about sales, but not your customers. Did you know that the average executive spends less than 5 percent of their time engaged in the buying of products and services? Therefore, sales professionals who focus solely on the moment of the sale have made a fatal miscalculation in understanding their customers. If you want to gain the... [Read More]
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How Customers Buy...& Why They Don't: Mapping and Managing the Buying Journey DNA
- ASIN: 1635765145
- ISBN: 1635765145
- Manufacturer: Radius Book Group
Martyn R. Lewis makes the compelling argument that instead of focusing on their own internal view of how to position and sell their offerings, companies must look to the external reality of how their customers actually buy. Essentially blowing away the threadbare notion that customers buy because of the value they see in an offering, Lewis unveils ... [Read More]
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FTCE Art K-12 Secrets Study Guide: FTCE Test Review for the Florida Teacher Certification Examinations
- ASIN: 1609717031
- ISBN: 1609717031
- Manufacturer: Mometrix Media LLC
***Includes Practice Test Questions*** Get the test prep help you need to be successful on the FTCE Art K-12 test. The FTCE Art K-12 Exam is extremely challenging and thorough test preparation is essential for success. FTCE Art K-12 Exam Secrets Study Guide is the ideal prep solution for anyone who wants to pass the FTCE Art K-12 exam. Not only doe... [Read More]
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Service Design: From Insight to Inspiration
- ASIN: B00BI5O6DI
- Manufacturer: Rosenfeld Media
Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.
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Nutrition for Sport and Exercise
- ASIN: 128575249X
- ISBN: 128575249X
- Brand: Dunford Marie
- Manufacturer: Cengage Learning
Insightful, well-organized, and clearly written, NUTRITION FOR SPORT AND EXERCISE, 3rd Edition, integrates nutrition and exercise physiology principles, emphasizing scientific reasoning and examining research studies to illuminate the evidence for current nutritional recommendations. In addition, the text helps you translate these nutrition recomme... [Read More]
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The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses
- ASIN: B004J4XGN6
- Manufacturer: Currency
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Strategize: Product Strategy and Product Roadmap Practices for the Digital Age
- ASIN: B01F749SF6
- Manufacturer: Pichler Consulting
Create a winning game plan for your digital products with Strategize: Product Strategy and Product Roadmap Practices for the Digital Age.Using a wide range of proven techniques and tools, author Roman Pichler explains how to create effective strategies and actionable roadmaps to help you maximize your chances of creating successful products.Written... [Read More]
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Microsoft Dynamics CRM 2016 Unleashed (includes Content Update Program): With Expanded Coverage of Parature, ADX and FieldOne
- ASIN: 0672337606
- ISBN: 0672337606
- Brand: Sams Publishing
- Manufacturer: Sams Publishing
Microsoft Dynamics®CRM 2016 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, managing, and securing every new Online and On-Premises version of Dynamics CRM 2016. Leading Dynamics implementer Marc Wolenik presents comprehensive coverage of configuring, customizing, and operating Dynamics to serve your... [Read More]
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Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
- ASIN: B008L03ZOY
- Manufacturer: Wiley
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Creating Magic: 10 Common Sense Leadership Strategies from a Life at Disney
- ASIN: B0018QQQIU
- Manufacturer: Currency
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PAX-RN Secrets Study Guide: Nursing Test Review for the NLN Pre-Admission Examination (PAX)
- ASIN: 1610724887
- ISBN: 1610724887
- Brand: Brand: Mometrix Media LLC
- Manufacturer: Mometrix Media LLC
Mometrix Test Preparation's PAX-RN Secrets Study Guide is the ideal prep solution for anyone who wants to pass their NLN Pre-Admission Examination (PAX). The exam is extremely challenging, and thorough test preparation is essential for success. Our study guide includes:Practice test questions with detailed answer explanationsStep-by-step video tuto... [Read More]
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TABE Secrets Study Guide: TABE Exam Review for the Test of Adult Basic Education
- ASIN: 1610728858
- ISBN: 1610728858
- Brand: Mometrix Media LLC
- Manufacturer: Mometrix Media LLC
Mometrix Test Preparation's TABE Secrets Study Guide is the ideal prep solution for anyone who wants to pass their Test of Adult Basic Education. The exam is extremely challenging, and thorough test preparation is essential for success. Our study guide includes:Practice test questions with detailed answer explanationsStep-by-step video tutorials to... [Read More]
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Product Leadership: How Top Product Managers Launch Awesome Products and Build Successful Teams
- ASIN: B07285Z141
- Manufacturer: O'Reilly Media
In today’s lightning-fast technology world, good product management is critical to maintaining a competitive advantage. Yet, managing human beings and navigating complex product roadmaps is no easy task, and it’s rare to find a product leader who can steward a digital product from concept to launch without a couple of major hiccups. Why do some... [Read More]
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The Ultimate Retail Manual: Strategies for Retailers to Thrive & Succeed in the Digital World
- ASIN: 1732565414
- ISBN: 1732565414
- Manufacturer: New Retail Ethos Publications
The retail sector is in the midst of a chrysalis period (major transformation) that is forcing most retailers to recalibrate their intentions with how they execute their business strategies. Many retailers are struggling with adapting to the NEW RETAIL ETHOS which is flummoxing a large segment of retail executives with how to correspond with fluctu... [Read More]
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CCXP Exam Preparation (Key Facts Giving Back)
- ASIN: 1520922817
- ISBN: 1520922817
- Manufacturer: Independently published
The Certified Customer Experience Professional (CCXP) is one of the most dynamic and exciting new certifications available for customer centric professionals. Michael G. Bartlett is a Customer Experience (CX) professional who holds both the CCXP and PMP certifications and has over 15 years of experience working for customers across multiple sectors... [Read More]
How to give great customer service: The L.A.S.T. method
Customer Service Vs. Customer Experience
I Was Seduced By Exceptional Customer Service | John Boccuzzi, Jr. | TEDxBryantU
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