6 Keys to a Successful CRM Implementation - Susan Clark
Customer Relationship Management Best Practices on April 2024 Shopping Deals at Bestonio.com
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How to Win Friends & Influence People
- ASIN: 0671027034
- ISBN: 0671027034
- Brand: Dale Carnegie
- Manufacturer: Pocket Books
You can go after the job you want—and get it! You can take the job you have—and improve it! You can take any situation—and make it work for you! Dale Carnegie’s rock-solid, time-tested advice has carried countless people up the ladder of success in their business and personal lives. One of the most groundbreaking and timeless bestsel... [Read More]
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Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity
- ASIN: 1250103509
- ISBN: 1250103509
- Brand: St Martin s Press
- Manufacturer: St. Martin's Press
Now a New York Times and Wall Street Journal bestseller"I raced through Radical Candor--It’s thrilling to learn a framework that shows how to be both a better boss and a better colleague. Radical Candor is packed with illuminating truths, insightful advice, and practical suggestions, all illustrated with engaging (and often funny) stories from Ki... [Read More]
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Emotional Intelligence 2.0
- ASIN: 0974320625
- ISBN: 0974320625
- Brand: imusti
- Manufacturer: TalentSmart
In today's fast-paced world of competitive workplaces and turbulent economic conditions, each of us is searching for effective tools that can help us to manage, adapt, and strike out ahead of the pack. By now, emotional intelligence (EQ) needs little introduction—it’s no secret that EQ is critical to your success. But knowing what EQ is and kno... [Read More]
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The Power of Moments: Why Certain Experiences Have Extraordinary Impact
- ASIN: B06ZY5STD6
- Brand: Simon & Schuster
- Manufacturer: Simon & Schuster
The New York Times bestselling authors of Switch and Made to Stick explore why certain brief experiences can jolt us and elevate us and change us—and how we can learn to create such extraordinary moments in our life and work.While human lives are endlessly variable, our most memorable positive moments are dominated by four elements: elevation, in... [Read More]
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Difficult Conversations: How to Discuss What Matters Most
- ASIN: 0143118447
- ISBN: 9780143118442
- Brand: Penguin Books
- Manufacturer: Penguin Books
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that b... [Read More]
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Find Your Why: A Practical Guide for Discovering Purpose for You and Your Team
- ASIN: 0143111728
- ISBN: 0143111728
- Manufacturer: Portfolio
Start With Why has led millions of readers to rethink everything they do – in their personal lives, their careers and their organizations. Now Find Your Why picks up where Start With Why left off. It shows you how to apply Simon Sinek’s powerful insights so that you can find more inspiration at work -- and in turn inspire those aro... [Read More]
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Ninja Selling: Subtle Skills. Big Results.
- ASIN: 1626342849
- ISBN: 1626342849
- Brand: Greenleaf Book Group Press
- Manufacturer: Greenleaf Book Group Press
2018 Axiom Business Book Award Winner, Gold Medal Stop Selling! Start Solving! In Ninja Selling, author Larry Kendall transforms the way readers think about selling. He points out the problems with traditional selling methods and instead offers a science-based selling system that gives predictable results regardless of personality type. Ninja Se... [Read More]
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Strong Mothers, Strong Sons: Lessons Mothers Need to Raise Extraordinary Men
- ASIN: 0345518101
- ISBN: 0345518101
- Brand: Ballantine Books
- Manufacturer: Ballantine Books
A timely and empowering book featuring “solid, practical advice for women on how to properly nurture their sons” (Kirkus Reviews). From the moment a mother holds her newborn son, his eyes tell her that she is his world. But often, as he grows up, the boy who needs her simultaneously pushes her away. Calling upon thirty years of experience as... [Read More]
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Expert Secrets: The Underground Playbook for Creating a Mass Movement of People Who Will Pay for Your Advice
- ASIN: 1683504585
- ISBN: 9781683504580
- Manufacturer: Morgan James Publishing
“Best book ever for marketing your business. And not just for online marketing. This book goes into so much detail and is perfect for any business. How to tell stories to make sales. How to be the EXPERT in your Niche.” ― J. Paterson, Amazon Customer “Jam packed with step by step advice to create a sales webinar, generate more leads, and cl... [Read More]
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Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
- ASIN: 1119167965
- ISBN: 1119167965
- Brand: Wiley
- Manufacturer: Wiley
Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fundamentally changing. In the world B.C. (Before Cloud), companies could focus totally on sales and marketing because customers were often 'stuck' aft... [Read More]
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Data Mining Techniques: For Marketing, Sales, and Customer Relationship Management
- ASIN: 0470650931
- ISBN: 0470650931
- Brand: imusti
- Manufacturer: Wiley
The leading introductory book on data mining, fully updated and revised! When Berry and Linoff wrote the first edition of Data Mining Techniques in the late 1990s, data mining was just starting to move out of the lab and into the office and has since grown to become an indispensable tool of modern business. This new edition--more than 50% new and r... [Read More]
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Switch: How to Change Things When Change Is Hard
- ASIN: B0030DHPGQ
- Manufacturer: Currency
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Failing Forward: Turning Mistakes Into Stepping Stones for Success
- ASIN: 0785288570
- ISBN: 0785288570
- Brand: Maxwell, John C.
- Manufacturer: Thomas Nelson Publishers
Are some people born to achieve anything they want while others struggle? Call them lucky, blessed, or possessors of the Midas touch. What is the real reason for their success? Is it family background, wealth, greater opportunities, high morals, an easy childhood?New York Times best-selling author John C. Maxwell has the answer: The difference betw... [Read More]
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The Trusted Advisor
- ASIN: 0743212347
- ISBN: 9780743212342
- Brand: Brand: Free Press
- Manufacturer: Touchstone
Bestselling author David Maister teams up with Charles H. Green and Robert M. Galford to bring us the essential tool for all consultants, negotiators, and advisors.In today's fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one's discipline i... [Read More]
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The Irresistible Consultant's Guide to Winning Clients: 6 Steps to Unlimited Clients & Financial Freedom
- ASIN: 1683501640
- ISBN: 9781683501640
- Manufacturer: Morgan James Publishing
Though it's a potentially lucrative enterprise, the reality of independent consulting seldom matches the dream. Most solo consultants and boutique consulting firms are perpetually within six months of bankruptcy due to the sputtering unreliability of their new business engines. The problem, according to international consulting expert David A. Fiel... [Read More]
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Declutter Your Mind: How to Stop Worrying, Relieve Anxiety, and Eliminate Negative Thinking
- ASIN: 1535575085
- ISBN: 1535575085
- Brand: Scott S J
- Manufacturer: CreateSpace Independent Publishing Platform
Feel overwhelmed by your thoughts? Struggling with anxiety about your daily tasks? Or do you want to stop worrying about life?The truth is...We all experience the occasional negative thought. But if you always feel overwhelmed, then you need to closely examine how these thoughts are negatively impacting your lifestyle.The solution is to practice sp... [Read More]
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Hug Your Haters: How to Embrace Complaints and Keep Your Customers
- ASIN: 1101980672
- ISBN: 1101980672
- Brand: Portfolio
- Manufacturer: Portfolio
Haters are not your problem. . . . Ignoring them is. Eighty percent of companies say they deliver outstanding customer service, but only 8 percent of their customers agree. This book will help you close that gap by reconfiguring your customer service to deliver knockout experiences. The near-universal adoption of smartphones and social media ... [Read More]
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Rework
- ASIN: B002MUAJ2A
- Manufacturer: Currency
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Power Relationships: 26 Irrefutable Laws for Building Extraordinary Relationships
- ASIN: 1118585682
- ISBN: 9781118585689
- Manufacturer: Wiley
The Relationship Laws that Drive Success There are powerful but invisible laws that determine whether your relationships —with your clients, colleagues, and friends—will thrive or wither. These relationship laws are ever-present. When you align with them, the results are dramatic. Your network will grow rapidly. You’ll be seen by clients as a... [Read More]
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The Endangered Customer: 8 Steps to Guarantee Repeat Business
- ASIN: B01BPCCMHA
- Manufacturer: The Center for Client Retention
In The Endangered Customer, Richard Shapiro presents a proven strategy to create loyalty in the age of the empowered consumer. He shows why a "people first" approach is more important than ever and offers a road map any business can follow to deliver a welcoming and personalized customer experience at every touch point. Companies invest heavily in... [Read More]
6 Keys to a Successful CRM Implementation - Susan Clark
"Manage your leads: best practices & common mistakes" by Clarissa Steinhöfel - Teamleader CRM
CRM Best Practices from Top Performing Small Businesses
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