How to give great customer service: The L.A.S.T. method
Customer Care Best Practices on April 2024 Shopping Deals at Bestonio.com
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The Six Habits of Highly Effective Sales Engineers
- ASIN: B07T2TCHNT
- Manufacturer: SGTG, Inc. DBA DemoDoctor.com
TECHNICAL SALES ENGINEERS / TECHNICAL PRESALES SUPPORT: In today’s digital economy, software is eating the world, and the companies with the best sales demonstrations are winning the game.Is a convincing demonstration the only thing that's standing between you and your next customer?Are you ready to make your next demo the best demo of the year?D... [Read More]
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At Your Service: 5-Star Customer Care for a Successful Dental Practice
- ASIN: 1935953834
- ISBN: 1935953834
- Manufacturer: Authority Publishing
CULTURECustomers will never love your dental practice until your team members love it first. A winning culture starts with leadership and is expressed through vision, mission, actions, expression of core values, and teamwork. Through positive communication, create and preserve a unique culture focused on the customer. Differentiate your office from... [Read More]
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Deceptive Practices
- ASIN: B01FW1W090
- Manufacturer: Thomas & Mercer
Do you have a cheating spouse? Has counseling failed? Want to get even? Then hire Infidelity Limited…Olivia Shaw grew up poor on the wrong side of the tracks, but with her thriving real estate business and a solid marriage, her life finally feels stable…until she discovers her husband is cheating. Enraged, her sister offers a solution: Infideli... [Read More]
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Secrets of the Best-Run Practices, 3rd Edition
- ASIN: 0997447249
- ISBN: 0997447249
- Manufacturer: Greenbranch Publishing
Healthcare practices. Uncertain times. Practices are under pressure to accomplish more with fewer resources, while facing new regulatory demands and other changes that compete with the responsibilities of running a practice. How do the most successful medical practices excel in this constantly changing practice environment? The wait is over. The mu... [Read More]
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The 60 Second Sale: The Ultimate System for Building Lifelong Client Relationships in the Blink of an Eye
- ASIN: B07FN64DSL
- Manufacturer: Wiley
Every sale is made or lost in 60 seconds—make them count Cold calling and pushing your way into an office or a living room creates an atmosphere of adversity and distrust you must overcome before you close the deal. With those tired tactics, you’re swimming upstream, against a strong current, with a bag of rocks tied to your waist. Sales has ch... [Read More]
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A Guide to Customer Care Best Practice: Creating an Outstanding Guest Experience: Full Report
- ASIN: 1897958293
- ISBN: 1897958293
- Manufacturer: British Council of Shopping Centres
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Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media
- ASIN: 1542732387
- ISBN: 1542732387
- Manufacturer: CreateSpace Independent Publishing Platform
This is the kind of book that you don’t read once; you read it forever.—Jay Baer, president of Convince and Convert and author of Hug Your Haters: How to Embrace Complaints and Keep Your CustomersSocial media has changed customer service forever. It has shifted power from brands to consumers, requiring a different way of thinking about customer... [Read More]
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Shift: 201 Instant-Action Proven Marketing Strategies To Sell More Insurance And Financial Products Now
- ASIN: B01MTFUQOB
- Manufacturer: T Allen Hanes Publishing Group
The FIRST groundbreaking insurance and financial marketing Encyclopedia from Jeremiah Desmarais (De-ma-ray), one of the most respected marketers and thought leaders in the insurance and financial industry, ranked among the Top 40 Under 40. From the author: “For the last fifteen years, I’ve invested in millions in testing, trying and experimenti... [Read More]
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More Is More: How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences
- ASIN: B072DTQ721
- Manufacturer: Routledge
“Less is more” may be good advice for many efforts, but it is terrible advice when it comes to customer experience. Brands that want to stay relevant must apply more energy, focus, and resources to creating knock-your-socks-off customer experiences than they ever did before. Companies that embrace a “more is more” philosophy work harder and... [Read More]
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Family Nurse Practitioner Certification Intensive Review, Third Edition: Fast Facts and Practice Questions - Book and Free App - Highly Rated FNP Exam Review Book
- ASIN: 0826134297
- ISBN: 0826134297
- Manufacturer: Springer Publishing Company
Now with a free mobile & web app with print purchase! If you’re studying for the family nurse practitioner exam, the highly acclaimed Family Nurse Practitioner Certification Intensive Review is a must-have. Now with a free mobile and web app with purchase, it’s easier than ever to study for the FNP exam. The third edition of this highly rated r... [Read More]
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Blogging Hacks For Dentistry: How To Engage Readers And Attract More Patients For Your Dental Practice
- ASIN: B07CBS4JFY
*How To Create Viral Must-Read Blog Content For Your Dental Practice*Do you want to:Attract more patients?Create engaging blog content?Boost your practice’s exposure and credibility?Ensure YOUR blog stands out from the crowd?Blogging Hacks for Dentistry: How to Engage Readers and Attract More Patients for Your Dental Practice is here to help... [Read More]
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Supreme Art. 50 Best Practices in Customer Care
- ASIN: B00D37T8FK
- Manufacturer: Cograf Comunicaciones
This book helps you understand the difference between “customer care” and “customer service” using a unique vision, called “Supreme Art”. This concept enables you to take care of your customers with the highest sense of dignity and passion, using ongoing training as an essential part of its fundamental nature. Using this perspective, Ju... [Read More]
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Strategic Marketing For Health Care Organizations: Building A Customer-Driven Health System
- ASIN: 0787984965
- ISBN: 0787984965
- Manufacturer: Jossey-Bass
This much-needed text offers an authoritative introduction to strategic marketing in health care and presents a wealth of ideas for gaining the competitive edge in the health care arena. Step by step the authors show how real companies build and implement effective strategies. It includes marketing approaches through a wide range of perspectives: h... [Read More]
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Making It Right: Healthcare Service Recovery Tools, Techniques, And Best Practices
- ASIN: 1578397243
- ISBN: 1578397243
- Manufacturer: HCPro Inc.
HCPro and Press Ganey are proud to introduce Making it Right: Healthcare Service Recovery Tools, Techniques, and Best Practices. It is a unique and authoritative resource and training tool to increase patient satisfaction . . . and improve your bottom line. What do you do when healthcare service fails? How should you react when a patient complains ... [Read More]
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Best practices in customer care for financial services (AIIM international white paper)
- ASIN: 0892583622
- ISBN: 0892583622
- Manufacturer: Association of Information and Image Management International
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Best Care Anywhere, 2nd Edition: Why VA Health Care Is Better Than Yours
- ASIN: 0982417152
- ISBN: 0982417152
- Manufacturer: Berrett-Koehler Publishers
Best Care Anywhere, 2nd Edition demonstrates how an ongoing quality revolution in the nation’s veterans hospitals provides deep lessons for reforming the U.S. health care system as a whole. The new edition is particularly timely with the winding down of the national debate over health care insurance reform, which will necessarily shift focus of... [Read More]
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Construction Management of Healthcare Projects
- ASIN: 0071781919
- ISBN: 0071781919
- Manufacturer: McGraw-Hill Education
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.A complete, practical guide to managing healthcare facility construction projectsFilled with best practices and the latest industry trends, Construction Managemen... [Read More]
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Communication Skills for the Health Care Professional: Concepts, Practice, and Evidence
- ASIN: 0763755575
- ISBN: 0763755575
- Brand: Brand: Jones Bartlett Learning
- Manufacturer: Jones & Bartlett Learning
Communication Skills for the Health Care Professional is the first text of its kind to address the connection between communication practices and quality patient care outcomes. It provides future and practicing patient caregivers in all specialties and services with basic communication knowledge and skills and is an invaluable resource for those in... [Read More]
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The Baby Owner's Manual: Operating Instructions, Trouble-Shooting Tips, and Advice on First-Year Maintenance (Owner's and Instruction Manual)
- ASIN: 1594745978
- ISBN: 9781594745973
- Brand: RANDOM HOUSE
- Manufacturer: Quirk Books
At Last! A Beginner's Guide to Newborn Baby Technology You've programmed your DVR, you’ve installed a wireless Internet connection, you can even check Facebook on your cell phone. But none of this experience will prepare you for the world's biggest technological marvel: a newborn baby. Through step-by-step instructions and helpful schematic di... [Read More]
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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
- UPC: 884420580157
- ASIN: 0071548335
- ISBN: 0071548335
- Brand: McGraw-Hill
- Manufacturer: McGraw-Hill Education
Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time,... [Read More]
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