How to give great customer service: The L.A.S.T. method

Best Customer Service Tips on April 2024 Shopping Deals at Bestonio.com

  • Customer Service Tip of the Week: Over 52 ideas and reminders to sharpen your skills

    • ASIN: 0692154140
    • ISBN: 0692154140
    • Manufacturer: Toister Performance Solutions

    Reinforce your customer service skills! The best customer service professionals know it takes consistent focus to serve customers at the highest level. Whether you want to deliver world-class customer service or just get back to the basics, Customer Service Tip of the Week is your resource for proven tips, ideas, and techniques. Thousands of custom... [Read More]

  • The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service

    • ASIN: 0692842004
    • ISBN: 0692842004
    • Manufacturer: Toister Performance Solutions

    Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, proactively solve problems, and constantly look for ways to go the extra mile.In short, imagine a workplace culture where employees were absolutely obsessed with customer service.The Service Culture Hand... [Read More]

  • Bates' Guide to Physical Examination and History Taking

    • ASIN: 146989341X
    • ISBN: 9781469893419
    • Manufacturer: LWW

    Perform an accurate, efficient, and effective physical examination with confidence.Bates’ Guide to Physical Examination and History Taking provides authoritative, step-by-step guidance on performing the patient interview and physical examination, applying clinical reasoning, shared decision-making, and other core assessment skills—all based on ... [Read More]

  • How to Win Friends & Influence People

    • ASIN: 0671027034
    • ISBN: 0671027034
    • Brand: Dale Carnegie
    • Manufacturer: Pocket Books

    You can go after the job you want—and get it! You can take the job you have—and improve it! You can take any situation—and make it work for you! Dale Carnegie’s rock-solid, time-tested advice has carried countless people up the ladder of success in their business and personal lives. One of the most groundbreaking and timeless bestsel... [Read More]

  • The First 90 Days: Proven Strategies for Getting Up to Speed Faster and Smarter, Updated and Expanded

    • ASIN: 1422188612
    • ISBN: 1422188612
    • Brand: Harvard Business School Press
    • Manufacturer: Harvard Business Review Press

    Named one of 100 Leadership & Success Books to Read in a Lifetime by Amazon EditorsThe world’s most trusted guide for leaders in transitionTransitions are a critical time for leaders. In fact, most agree that moving into a new role is the biggest challenge a manager will face. While transitions offer a chance to start fresh and make needed change... [Read More]

  • Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity

    • ASIN: 1250103509
    • ISBN: 1250103509
    • Brand: St Martin s Press
    • Manufacturer: St. Martin's Press

    Now a New York Times and Wall Street Journal bestseller"I raced through Radical Candor--It’s thrilling to learn a framework that shows how to be both a better boss and a better colleague. Radical Candor is packed with illuminating truths, insightful advice, and practical suggestions, all illustrated with engaging (and often funny) stories from Ki... [Read More]

  • Emotional Intelligence 2.0

    • ASIN: 0974320625
    • ISBN: 0974320625
    • Brand: imusti
    • Manufacturer: TalentSmart

    In today's fast-paced world of competitive workplaces and turbulent economic conditions, each of us is searching for effective tools that can help us to manage, adapt, and strike out ahead of the pack. By now, emotional intelligence (EQ) needs little introduction—it’s no secret that EQ is critical to your success. But knowing what EQ is and kno... [Read More]

  • The 4-Hour Workweek: Escape 9-5, Live Anywhere, and Join the New Rich

    • ASIN: 0307465357
    • ISBN: 9780307465351
    • Brand: Crown Publishing Group NY
    • Manufacturer: Harmony

    The New York Times bestselling author of The 4-Hour Body shows readers how to live more and work less, now with more than 100 pages of new, cutting-edge content.Forget the old concept of retirement and the rest of the deferred-life plan–there is no need to wait and every reason not to, especially in unpredictable economic times. Whether your drea... [Read More]

  • Fanatical Prospecting: The Ultimate Guide to Opening Sales Conversations and Filling the Pipeline by Leveraging Social Selling, Telephone, Email, Text, and Cold Calling

    • ASIN: 1119144752
    • ISBN: 1119144752
    • Brand: Wiley
    • Manufacturer: Wiley

    Ditch the failed sales tactics, fill your pipeline, and crush your numberFanatical Prospecting gives salespeople, sales leaders, entrepreneurs, and executives a practical, eye-opening guide that clearly explains the why and how behind the most important activity in sales and business development—prospecting.The brutal fact is the number one reaso... [Read More]

  • Leaders Eat Last: Why Some Teams Pull Together and Others Don't

    • ASIN: 1591848016
    • ISBN: 1591848016
    • Brand: PORTFOLIO
    • Manufacturer: Portfolio

    Finally in paperback: the New York Times bestseller by the acclaimed, bestselling author of Start With Why and Together is Better. Now with an expanded chapter and appendix on leading millennials, based on Simon Sinek's viral video "Millenials in the workplace" (150+ million views).Imagine a world where almost everyone wakes up inspired to go to wo... [Read More]

  • The 1-Page Marketing Plan: Get New Customers, Make More Money, And Stand out From The Crowd

    • ASIN: 1989025013
    • ISBN: 1989025013
    • Manufacturer: Page Two

    WARNING: Do Not Read This Book If You Hate Money To build a successful business, you need to stop doing random acts of marketing and start following a reliable plan for rapid business growth. Traditionally, creating a marketing plan has been a difficult and time-consuming process, which is why it often doesn’t get done. In The 1-Page Marketing ... [Read More]

  • National Geographic Complete National Parks of the United States, 2nd Edition: 400+ Parks, Monuments, Battlefields, Historic Sites, Scenic Trails, Recreation Areas, and Seashores

    • ASIN: 1426216920
    • ISBN: 1426216920
    • Brand: National Geographic
    • Size: One Size
    • Manufacturer: National Geographic

    National Geographic’s comprehensive travel guide to recreation areas, trails, historic sites, nature hikes, seashores, camping, and campgrounds is for everyone who loves outdoor recreation. This 544-page reference is an ultimate travel planner for all things national parks, filled with full-color photos, detailed maps, historical background, and ... [Read More]

  • Extra Mile: 500 Customer Service Tips for Success: Tools to Attract, Satisfy, & Retain Even the Most Difficult Customer

    • ASIN: 1623155940
    • ISBN: 1623155940
    • Manufacturer: Tycho Press

    The Comprehensive Guide to Customer Service For The 21st Century  Even the most successful companies need their customers happy and to keep coming back for more. Whether you're just starting your business and want to lock up great customer service procedures, or you're an established company looking to revamp your customer service to answer new m... [Read More]

  • Switch: How to Change Things When Change Is Hard

    • ASIN: 0385528752
    • ISBN: 0385528752
    • Brand: Broadway Business
    • Manufacturer: Crown Business

  • Social Work ASWB Masters Exam Guide, Second Edition: A Comprehensive Study Guide for Success - Book and Free App - Updated ASWB Study Guide Book with a Full ASWB Practice Test

    • ASIN: 0826147119
    • ISBN: 0826147119
    • Manufacturer: Springer Publishing Company

    If you’re studying for the ASWB exam, this comprehensive study guide is a must have. Now with a free mobile and web app with purchase, it’s easier than ever to study for the ASWB Masters licensure exam. Written by a renowned social work educator rather than an unknown at a test preparation company, this thoroughly updated guide helps readers id... [Read More]

  • Building a Story Brand: Clarify Your Message So Customers Will Listen paperback Donald Miller [Paperback] [Jan 01, 2018] Miller Donald

    • ASIN: 1404107215
    • ISBN: 9781404107212
    • Manufacturer: HCCP

    BRAND NEW, Exactly same ISBN as listed, Please double check ISBN carefully before ordering.

  • The Success Principles(TM) - 10th Anniversary Edition: How to Get from Where You Are to Where You Want to Be

    • ASIN: 0062364286
    • ISBN: 0062364286
    • Brand: Canfield Jack
    • Manufacturer: William Morrow Paperbacks

    In celebration of its 10th anniversary, a revised and updated edition of Jack Canfield’s classic bestseller with a brand new foreword and an afterword for succeeding in the digital age.Since its publication a decade ago, Jack Canfield’s practical and inspiring guide has helped thousands of people transform themselves for success. Now, he has re... [Read More]

  • Scrum: The Art of Doing Twice the Work in Half the Time

    • UPC: 884226632654
    • ASIN: 038534645X
    • ISBN: 038534645X
    • Brand: Crown Business
    • Manufacturer: Currency

    For those who believe that there must be a more agile and efficient way for people to get things done, here is a brilliantly discursive, thought-provoking book about the leadership and management process that is changing the way we live.  In the future, historians may look back on human progress and draw a sharp line designating “before Scrum”... [Read More]

  • Jab, Jab, Jab, Right Hook: How to Tell Your Story in a Noisy Social World

    • UPC: 884807853294
    • ASIN: 006227306X
    • ISBN: 006227306X
    • Brand: Gary Vaynerchuk
    • Manufacturer: HarperBusiness

    New York Times bestselling author and social media expert Gary Vaynerchuk shares hard-won advice on how to connect with customers and beat the competition. A mash-up of the best elements of Crush It! and The Thank You Economy with a fresh spin, Jab, Jab, Jab, Right Hook is a blueprint to social media marketing strategies that really works. When ma... [Read More]

  • Thanks for the Feedback: The Science and Art of Receiving Feedback Well

    • UPC: 884750871147
    • ASIN: 0143127136
    • ISBN: 9780143127130
    • Brand: Sheila Heen Douglas Stone
    • Manufacturer: Penguin Books

    The coauthors of the New York Times–bestselling Difficult Conversations take on the toughest topic of all: how we see ourselvesDouglas Stone and Sheila Heen have spent the past fifteen years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they ... [Read More]

  • How to give great customer service: The L.A.S.T. method

    I Was Seduced By Exceptional Customer Service | John Boccuzzi, Jr. | TEDxBryantU

    3 Tips for Customer Service Professionals #1: How To Use Power Phrases in Professional Greetings