Customer Service Expressions
Best Customer Service Phrases on March 2024 Shopping Deals at Bestonio.com
Let's face it, dealing with customers isn't easy. They aren't always right--or even pleasant. But experienced business author Renée Evenson ensures you always have the right words to defuse tense interactions. In Powerful Phrases for Effective Customer Service, she covers thirty challenging customer behaviors and twenty common employee-caused nega... [Read More]
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME You've heard it a million times: "The customer is always right." But let’s face it--sometimes the customer is misinformed, confused, or downright difficult. The ability to handle such customers is what separates the serious professional from the average employee. Perfect Phrases for Customer S... [Read More]
Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over fifty countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactic... [Read More]
In this book you will learn '201 Easy Spanish Phrases'. These are phrases that you hear almost every day in Spanish speaking countries, on TV, in movies, and when talking with friends in Spanish. Included in this book is FREE Access to Downloadable Mp3's of this book. Spanish Audio book is available by clicking link in book. This book is very basic... [Read More]
Zeithaml's Services Marketing introduces readers to the vital role that services play in the economy and its future. Services dominate the advanced economies of the world, and virtually all companies view services as critical to retaining their customers. The seventh edition maintains a managerial focus by incorporating company examples and strateg... [Read More]
Discover How To Use Time Chunking To Streamline Your Workflow And Skyrocket Your Productivity!Are you struggling to manage your time efficiently? Do you have the feeling you could be much more productive if only you used the right workflow strategy during your day?Enter the Time Chunking Method.It's one of the most popular time management strategie... [Read More]
Author David Kempston believes focusing on the attorney-client relationship will lead to excellent lawyering—and his book demonstrates how. Written in a direct and concise manner, That's Why They Call It Practicing Law, emphasizes the application of customer service principles to legal practice. This practical book encourages lawyers to do the or... [Read More]
A Pulitzer Prize–winning, #1 New York Times bestseller, Angela’s Ashes is Frank McCourt’s masterful memoir of his childhood in Ireland.“When I look back on my childhood I wonder how I managed to survive at all. It was, of course, a miserable childhood: the happy childhood is hardly worth your while. Worse than the ordinary miserable childho... [Read More]
The Essentials of English Workbook provides additional exercise items for every practice section in The Essentials of English . From grammar and punctuation to the creation of essays and business letters, The Essentials of English: A Writer's Handbook is a must-have reference tool for today's writer. As easy to use as a dictionary, this... [Read More]
This is a huge direct response copywriters handbook full of swipes for sales letters, sales letter writing, email writing, email marketing copy, direct response advertising and direct response social media marketing. The Marketing Sidekick was created to be your co-pilot to help you navigate through the thickest of writer’s blocks, and fly your w... [Read More]
Dogs that become demonic around the food dish, snarly on the sofa or grouchy when chewing on a bone are all too common. Here's a step-by-step guide to help you recognize, evaluate and treat resource guarding in pet dogs.
The now-classic Metaphors We Live By changed our understanding of metaphor and its role in language and the mind. Metaphor, the authors explain, is a fundamental mechanism of mind, one that allows us to use what we know about our physical and social experience to provide understanding of countless other subjects. Because such metaphors structure ou... [Read More]
For decades, scholars have urged teachers to integrate grammar and writing, yet few have provided teachers with enough strategies and materials to do so. With this ground-breaking book, Harry Noden meets this need in a unique way.
A Naturally Better collection of classic children's tales!Peter Rabbit . . . Naturally Better is back again, and this time he's brought some friends! Titles include: The Tale of Peter Rabbit, The Tale of Mr. Jeremy Fisher, The Tale of Tom Kitten, and The Tale of Jemima Puddle- Duck. Perfect for holidays, baby showers, birthdays, collectors and more... [Read More]
Korean Grammar in Use BeginningThis is a textbook for foreign language learners who want to study Korean grammar systematically and intensively. Korean Language Teachers Three Korean language teachers who teach Korean language to foreign students are gathered in the educational field. It is a full-scale grammar book that will lead you to easy and... [Read More]
Unleash the song of your soul with Zen Guitar, a contemplative handbook that draws on ancient Eastern wisdom and applies it to music and performance.Each of us carries a song inside us, the song that makes us human. Zen Guitar provides the key to unlocking this song—a series of life lessons presented through the metaphor of music. Philip Sudo off... [Read More]
MORE THAN 150 MILLION COPIES SOLD WORLDWIDELook for E L James’s passionate new love story, The Mister, available now.When unworldly student Anastasia Steele first encountered the driven and dazzling young entrepreneur Christian Grey it sparked a sensual affair that changed both of their lives irrevocably. Shocked, intrigued, and, ultimately, rep... [Read More]
Start closing sales like top producers! Have you ever found yourself at a loss for what to say when the gatekeeper asks you what your call is about? Have your palms ever sweated when the decision maker shuts you down with: “I wouldn’t be interested”? Has your heart taken a fast dive into your stomach when, at the start of your presentation, y... [Read More]
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