Customer Service Vs. Customer Experience
Best Customer Service Models on April 2024 Shopping Deals at Bestonio.com
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Value Proposition Design: How to Create Products and Services Customers Want (Strategyzer)
- UPC: 884949934110
- ASIN: 1118968050
- ISBN: 1118968050
- Brand: Osterwalder Alexander
- Manufacturer: Wiley
The authors of the international bestseller Business Model Generation explain how to create value propositions customers can’t resist Value Proposition Design helps you tackle the core challenge of every business — creating compelling products and services customers want to buy. This highly practical book, paired with its online companion, will... [Read More]
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The Challenger Sale: Taking Control of the Customer Conversation
- ASIN: 1591844355
- ISBN: 9781591844358
- Brand: Portfolio Hardcover
- Manufacturer: Portfolio
What's the secret to sales success? If you're like most business leaders, you'd say it's fundamentally about relationships-and you'd be wrong. The best salespeople don't just build relationships with customers. They challenge them. The need to understand what top-performing reps are doing that their average performing colleagues are not drove Matth... [Read More]
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magicJackGO 2017 VOIP Phone Adapter Portable Home and On-The-Go Digital Phone Service. Make Unlimited Local & Long Distance Calls to The U. S. and Canada. NO Monthly Bill. 2017 (1 Pack)
- UPC: 895034001884
- ASIN: B00LN0OM14
- Brand: magicJack
- Size: 1 - Pack
- Manufacturer: magicJack L.P.
magicJack is a Home and “On-the-Go” Phone Service FREE 12 MONTHS of service included, SAVE up to $381 per year! UNLIMITED local & long-distance calling to the U.S., Canada, Puerto Rico, & the U.S. Virgin Islands How magicJack Works: The magicJack device uses Voice Over Internet Protocol (“VoIP”) to allow you to make local and long-distance... [Read More]
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Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams
- ASIN: 1491923539
- ISBN: 9781491923535
- Brand: O'Reilly Media
- Manufacturer: O'Reilly Media
Customers who have inconsistent, broken experiences with products and services are understandably frustrated. But it’s worse when people inside these companies can’t pinpoint the problem because they’re too focused on business processes. This practical book shows your company how to use alignment diagrams to turn valuable customer observation... [Read More]
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The 1-Page Marketing Plan: Get New Customers, Make More Money, And Stand Out From The Crowd
- ASIN: B01B35M3SM
- Brand: Successwise
- Manufacturer: Successwise
WARNING: Do Not Read This Book If You Hate MoneyTo build a successful business, you need to stop doing random acts of marketing and start following a reliable plan for rapid business growth. Traditionally, creating a marketing plan has been a difficult and time-consuming process, which is why it often doesn't get done.In The 1-Page Marketing Plan, ... [Read More]
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Implementing Value Pricing: A Radical Business Model for Professional Firms
- ASIN: 0470584610
- ISBN: 9780470584613
- Manufacturer: Wiley
Praise for IMPLEMENTING VALUE PRICING A Radical Business Model for Professional Firms "Ron Baker is the most prolific and best writer when it comes to pricing services. This is a must-read for executives and partners in small to large firms. Ron provides the basics, the advanced ideas, the workbooks, the case studies—everything. This is a must-ha... [Read More]
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Mortgage Valuation Models: Embedded Options, Risk, and Uncertainty (Financial Management Association Survey and Synthesis)
- ASIN: 0199998167
- ISBN: 0199998167
- Manufacturer: Oxford University Press
Mortgage-backed securities (MBS) are among the most complex of all financial instruments. Analysis of MBS requires blending empirical analysis of borrower behavior with the mathematical modeling of interest rates and home prices. Over the past 25 years, Andrew Davidson and Alexander Levin have been at the leading edge of MBS valuation and risk anal... [Read More]
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Delivering Quality Service
- ASIN: 0029357012
- ISBN: 9780029357019
- Manufacturer: Free Press
Describes the five attributes of quality service and explains how to identify customer expectations
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The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses
- ASIN: 0307887898
- ISBN: 9780307887894
- Brand: Crown Business
- Manufacturer: Currency
Most startups fail. But many of those failures are preventable. The Lean Startup is a new approach being adopted across the globe, changing the way companies are built and new products are launched. Eric Ries defines a startup as an organization dedicated to creating something new under conditions of extreme uncertainty. This is just as true for... [Read More]
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Frigidaire WF3CB Puresource Replacement Filter, 1-Pack,
- UPC: 012505452185
- ASIN: B0045LLC7K
- Brand: FRIGIDAIRE
- Size: 1-Pack
- Manufacturer: Frigidaire
The Frigidaire WF3CB pure source 3 replacement ice & water filter is used to replace water filters in Frigidaire side-by-side refrigerators manufactured after 2009. This replacement filter is tested and certified to nsf/ansi standard 42 and 53 for the reduction of at least 95% of contaminants and substances including chlorine, lead, mercury, and al... [Read More]
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The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results
- ASIN: 1591848156
- ISBN: 1591848156
- Brand: Portfolio
- Manufacturer: Portfolio
Four years ago, the bestselling authors of The Challenger Sale overturned decades of conventional wisdom with a bold new approach to sales. Now their latest research reveals something even more surprising: Being a Challenger seller isn’t enough. Your success or failure also depends on who you challenge.Picture your ideal customer: friendly, eager... [Read More]
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The Complete Customer Service Model Letter and Memo Book
- ASIN: 0133358038
- ISBN: 0133358038
- Manufacturer: Prentice Hall Direct
This invaluable resource is a collection of 700 letters and memos for every conceivable customer service situation. Each letter is a field-tested and proven communication that you can use "as-is" or adapt for your own purposes. And, most importantly, each letter is specifically crafted to make the most of each customer contact your company makes, c... [Read More]
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What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services
- ASIN: 0071408673
- ISBN: 0071408673
- Brand: McGraw-Hill Companies
- Manufacturer: McGraw-Hill Education
A world-renowned innovation guru explains practices that result in breakthrough innovations "Ulwick's outcome-driven programs bring discipline and predictability to the often random process of innovation." -Clayton Christensen For years, companies have accepted the underlying principles that define the customer-driven paradigm--that is, using custo... [Read More]
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Data Mining Cookbook: Modeling Data for Marketing, Risk and Customer Relationship Management
- ASIN: 0471385646
- ISBN: 0471385646
- Manufacturer: Wiley
Increase profits and reduce costs by utilizing this collection of models of the most commonly asked data mining questions In order to find new ways to improve customer sales and support, and as well as manage risk, business managers must be able to mine company databases. This book provides a step-by-step guide to creating and implementing models o... [Read More]
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Building a StoryBrand: Clarify Your Message So Customers Will Listen
- ASIN: B06XFJ2JGR
- Brand: HarperCollins Leadership
- Manufacturer: HarperCollins Leadership
New York Times best-selling author Donald Miller uses the seven universal elements of powerful stories to teach listeners how to dramatically improve how they connect with customers and grow their businesses.Donald Miller's StoryBrand process is a proven solution to the struggle business leaders face when talking about their businesses. This revolu... [Read More]
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Living Supply Chains: how to mobilize the enterprise around delivering what your customers want
- ASIN: 0273706144
- ISBN: 0273706144
- Brand: Brand: FT Press
- Manufacturer: FT Press
Living Supply Chains is the first book to show how to organise your business’ supply chain – people and processes - around the real needs of customers.
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Customer Capitalism
- ASIN: 1861563078
- ISBN: 1861563078
- Brand: Brand: Wiley
- Manufacturer: Wiley
Blending the hot topics of new technology, market spaces, competitive strategy and customer behaviour, Customer Capitalism stands conventional wisdom on its head by introducing a new business model which shows how any business can generate increasing returns and gain a massive competitive advantage. Taking examples from companies as diverse as Amaz... [Read More]
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The Customer-Funded Business: Start, Finance, or Grow Your Company with Your Customers' Cash
- ASIN: 111887885X
- ISBN: 111887885X
- Manufacturer: Wiley
Who needs investors? More than two generations ago, the venture capital community – VCs, business angels, incubators and others – convinced the entrepreneurial world that writing business plans and raising venture capital constituted the twin centerpieces of entrepreneurial endeavor. They did so for good reasons: the sometimes astonishing retur... [Read More]
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eufy BoostIQ RoboVac 11S (Slim), Robot Vacuum Cleaner, Super-Thin, 1300Pa Strong Suction, Quiet, Self-Charging Robotic Vacuum Cleaner, Cleans Hard Floors to Medium-Pile Carpets
- UPC: 848061065329
- ASIN: B079QYYGF1
- Brand: eufy
- Manufacturer: eufy
RoboVac 11SThe Super-Slim and Powerful RoboVac Eliminate Vacuuming Chores RoboVac takes on dust-busting around your home so you don’t have to. Multiple cleaning modes and auto-clean scheduling ensure an effortless, thorough clean while you relax. Improved Cleaning Refined from the inside and out to provide quiet vacuuming with zero hassle, RoboVa... [Read More]
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Johns Hopkins Nursing Evidence Based Practice Model and Guidelines (Second Edition)
- ASIN: 1935476769
- ISBN: 1935476769
- Brand: Brand: Sigma Theta Tau International
- Manufacturer: Sigma Theta Tau International
The birth place of Internal Medicine, Johns Hopkins University continues to be a leader in the health care profession. Johns Hopkins Nursing Evidence-Based Practice Models and Guidelines Second Edition has been revised and updated with new case studies and exemplars. Evidence-Based Practice Second Edition covers practical guidelines on the model wi... [Read More]
Customer Service Vs. Customer Experience
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