Rant after HORRIBLE Customer Service at America's Best Contacts and Eyeglasses
America's Best Customer Service on April 2024 Shopping Deals at Bestonio.com
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The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg (Ignite Reads)
- UPC: 760789275531
- ASIN: 1492679534
- ISBN: 1492679534
- Manufacturer: Simple Truths
The customer service playbook that will help blitz the competition and win life-long customers! The options customers have today to get what they want are so plentiful that not a single company, or representative of that company, can afford to be powerless in the competitive world of service. Through the story of a $6,000 Egg, Deb and Todd Duncan ... [Read More]
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Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success
- ASIN: 0367182769
- ISBN: 0367182769
- Manufacturer: Productivity Press
Practical Customer Success Management is a complete "handbook for CSMs", written by a customer success expert who has coached and trained many hundreds of customer success managers across the globe. The book is aimed at increasing both productivity and consistency of quality of output for customer success managers of all levels, from relative newco... [Read More]
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Remarkable Service
- ASIN: 1118116879
- ISBN: 1118116879
- Brand: John Wiley Sons
- Manufacturer: Wiley
Transforming service into extraordinary guest experiences—with repeat business the reward For the past decade, Remarkable Service has been the most comprehensive guide to standard-setting restaurant service techniques and principles. This all-new edition features a completely reorganized, updated look at table service and foodservice management, ... [Read More]
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Code Enforcement Best Practices: Safety, Customer Service & Communications
- ASIN: 1985788276
- ISBN: 1985788276
- Manufacturer: CreateSpace Independent Publishing Platform
Successful property maintenance and zoning inspection in any community must rely on best practices in safety, customer service and superior communications. This guide presents techniques and strategies that will benefit every community, and every inspector engaged in property maintenance and zoning code enforcement.
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Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners
- ASIN: 0470197404
- ISBN: 0470197404
- Manufacturer: Wiley
As competition for customers is constantly increasing, contemporary restaurants must distinguish themselves by offering consistent, high-quality service. Service and hospitality can mean different things to different foodservice operations, and this book addresses the service needs of a wide range of dining establishments, from casual and outdoor d... [Read More]
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The Nordstrom Way: The Inside Story of America's #1 Customer Service Company
- ASIN: 0471161608
- ISBN: 0471161608
- Manufacturer: Wiley
Praise for The Nordstrom Way "Outstanding customer service and Nordstrom's are synonymous. The innovative approach has allowed them to find out what the customers want and then do it. Their standards of service are what we all shoot for." - David D. Glass President and Chief Executive Officer Wal-Mart Stores, Inc. "Nordstrom is a national model f... [Read More]
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A WEALTH OF INSIGHT: The World's Best Luxury Hoteliers on Leadership, Management, and the Future of 5-Star Hospitality
- ASIN: 1633936201
- ISBN: 1633936201
- Manufacturer: Black Truffle Press
Critically-acclaimed as one of the best hotel management books and customer service books by leading hospitality schools and industry executives, A Wealth of Insight profiles more than thirty-five of the world's best luxury hoteliers on exactly what it takes to lead and manage some of the most legendary hotels and resorts. A Wealth of Insight h... [Read More]
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In Search of Excellence: Lessons from America's Best-Run Companies
- ASIN: 0060548789
- ISBN: 0060548789
- Brand: HarperBusiness
- Manufacturer: HarperBusiness
The "Greatest Business Book of All Time" (Bloomsbury UK), In Search of Excellence has long been a must-have for the boardroom, business school, and bedside table.Based on a study of forty-three of America's best-run companies from a diverse array of business sectors, In Search of Excellence describes eight basic principles of management -- action-s... [Read More]
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At America's Service: How Your Company Can Join the Customer Service Revolution
- ASIN: 0446393169
- ISBN: 0446393169
- Manufacturer: Grand Central Publishing
From the coauthor of the business bestseller Service America! comes an essential, comprehensive, practical manual for implementing service management strategies that work. Albrecht focuses on issues and problems such as building a service culture, how to get managers to think in new ways, common mistakes and more.
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A Guide to Customer Service Skills for the Service Desk Professional
- ASIN: 1285063589
- ISBN: 1285063589
- Brand: Cengage Learning
- Manufacturer: Course Technology
The Fourth Edition of A GUIDE TO CUSTOMER SERVICE SKILLS FOR THE SERVICE DESK PROFESSIONAL explores the changing role of the service desk professional. Each chapter expands upon a particular skill required to provide effective customer support and provides proven techniques for implementing the concepts. Research, references, and resources have bee... [Read More]
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Practical Zendesk Administration: A World-Class Customer Service Platform
- ASIN: 1491900695
- ISBN: 1491900695
- Brand: O'Reilly Media
- Manufacturer: O'Reilly Media
"Reading these chapters is like reading the advanced manual we never wrote when we designed the product. Stafford and Anton's ability to enlighten readers on how to use the product better and the reasons for the design decisions in Zendesk never ceases to impress us."-Mikkel Svane, Founder and CEO at ZendeskImplementing the Zendesk customer service... [Read More]
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The How Can It Be Gluten Free Cookbook: Revolutionary Techniques. Groundbreaking Recipes.
- ASIN: 1936493616
- ISBN: 1936493616
- Brand: America s Test Kitchen
- Manufacturer: America's Test Kitchen
Gluten free recipes perfected Successful gluten free recipes require more than just new ingredients. You need new techniques and that's where our test kitchen team can help. We tried thousands of recipes (most were pretty awful) before we figured out the secrets to making favorite foods without gluten. In this landmark book, we tell what works (and... [Read More]
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Services Marketing: Integrating Customer Focus Across the Firm
- ASIN: 0078112109
- ISBN: 0078112109
- Manufacturer: McGraw-Hill Education
Zeithaml's Services Marketing introduces readers to the vital role that services play in the economy and its future. Services dominate the advanced economies of the world, and virtually all companies view services as critical to retaining their customers. The seventh edition maintains a managerial focus by incorporating company examples and strat... [Read More]
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The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture
- ASIN: 1119375355
- ISBN: 1119375355
- Brand: WILEY
- Manufacturer: Wiley
"Top Ten Business Books For 2017" - Forbes The fully revised and updated edition of the classic book about Nordstrom's extraordinary customer service In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values h... [Read More]
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At Your Service: A Hands-On Guide to the Professional Dining Room
- ASIN: 0764557475
- ISBN: 0764557475
- Manufacturer: Wiley
"The nation's most influential training school for professional cooks." –Time magazine The essential guide to the exemplary service and hospitality that build customer loyalty...and restaurant reputations In today's competitive restaurant environment, culinary excellence is not enough. Dining establishments must offer the kind of service that set... [Read More]
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$200 Visa Gift Card (plus $6.95 Purchase Fee)
- UPC: 076750294372
- ASIN: B07HJD9FVV
- Brand: Visa
As one of the world's most recognizable and trusted brands, the Visa Gift Card is the perfect gift to give a friend or a loved one. This card can be used in the U.S. only, online or in stores, everywhere Visa debit cards are accepted. So gift it with confidence! For customer service inquiries, please contact the number on the back of your card. Geo... [Read More]
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Open Services Innovation: Rethinking Your Business to Grow and Compete in a New Era
- ASIN: 0470905743
- ISBN: 0470905743
- Brand: Jossey-Bass
- Manufacturer: Jossey-Bass
The father of “open innovation” is back with his most significant book yet. Henry Chesbrough’s acclaimed book Open Innovation described a new paradigm for management in the 21st century. Open Services Innovation offers a new approach that demonstrates how open innovation combined with a services approach to business is an effective and powerf... [Read More]
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Service America!: Doing Business in the New Economy
- ASIN: 0446390925
- ISBN: 0446390925
- Manufacturer: Grand Central Publishing
'Service America!' is a must read for executives, entrepreneurs, and management at all levels of every sort of business. Learn to make the most of the daily thousands of 'moments of truth, ' the critical contact points between your company and your customers.
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Dopesick: Dealers, Doctors, and the Drug Company that Addicted America
- ASIN: B078D67JCF
- Manufacturer: Little, Brown and Company
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Bullock's Department Store (Images of America)
- ASIN: 1467132969
- ISBN: 1467132969
- Manufacturer: Arcadia Publishing
From the store's beginnings in March 1907 until its closing on June 25, 1983, Bullock's was Los Angeles's store of choice. Throughout its 76 years of operation, Bullock's flagship department store became an icon, a commercial beacon in the vast city. The name Bullock's has engendered many memories in many people. For those loyal patrons who grew up... [Read More]
Rant after HORRIBLE Customer Service at America's Best Contacts and Eyeglasses
Customer Service Fail at America's Best (LOL) Contacts and Eyeglasses
America's Best Eye Glasses HONEST Review ~ Sam GlamSlam
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