IT Service Management | Change Management Overview

Information Technology Change Management Best Practices on May 2020 Shopping Deals at

  • Stakeholder Engagement: The Game Changer for Program Management (Best Practices in Portfolio, Program, and Project Management)

    • ASIN: 1482230674
    • ISBN: 1482230674
    • Manufacturer: Auerbach Publications

    Strong stakeholder engagement is perhaps the most critical factor for achieving successful program execution in our fast-paced world. Many program managers get stuck in the "science" of program management, spending vast amounts of effort on tasks, charts, and metrics. Program managers who emphasize activities around relationship building and stakeh... [Read More]

  • Ahead in the Cloud: Best Practices for Navigating the Future of Enterprise IT

    • ASIN: 1981924310
    • ISBN: 1981924310
    • Manufacturer: CreateSpace Independent Publishing Platform

    Cloud computing is the most significant technology development of our lifetimes. It has made countless new businesses possible and presents a massive opportunity for large enterprises to innovate like startups and retire decades of technical debt. But making the most of the cloud requires much more from enterprises than just a technology change. St... [Read More]

  • The Human Change Management Body of Knowledge (HCMBOK®) (Best Practices in Portfolio, Program, and Project Management)

    • ASIN: 1138576476
    • ISBN: 9781138576476
    • Brand: Auerbach Publications
    • Manufacturer: Auerbach Publications

    "I am happy to recommend this work. I believe in the principles presented in it and identify with its context. Due to the lack of knowledge on the subject in the market, it is a topic that must be made known. The book should be in the library of all project and change managers."― Paul Dinsmore, PMI Fellow "Every manager should integrate HCMBOK® ... [Read More]

  • Benefits Realization Management: Strategic Value from Portfolios, Programs, and Projects (Best Practices in Portfolio, Program, and Project Management)

    • ASIN: 1498739253
    • ISBN: 1498739253
    • Manufacturer: Auerbach Publications

    Benefits realization management (BRM) is a key part of governance, because it supports the strategic creation of value and provides the correct level of prioritization and executive support to the correct initiatives. Because of its relevance to the governance process, BRM has a strong influence over project success and is a link between strategic ... [Read More]

  • Leading and Managing Innovation: What Every Executive Team Must Know about Project, Program, and Portfolio Management, Second Edition (Best Practices in Portfolio, Program, and Project Management)

    • ASIN: 1498751202
    • ISBN: 1498751202
    • Manufacturer: Auerbach Publications

    The primary cause of many project failures is that responsible executives, because of their lack of knowledge in project management, fail to demand that their managers and staff properly utilize the well-proven best practices, processes, systems, and tools that are now available in this field. This book remedies this situation by providing executiv... [Read More]

  • Transforming Business with Program Management: Integrating Strategy, People, Process, Technology, Structure, and Measurement (Best Practices in Portfolio, Program, and Project Management)

    • ASIN: 1466590998
    • ISBN: 1466590998
    • Brand: imusti
    • Manufacturer: Auerbach Publications

    Organizations need to constantly innovate and improve products and services to maintain a strong competitive position in the market place. The vehicle used by organizations for such constant reinvention is a business transformation program. This book illustrates a tested program management roadmap along with the supporting comprehensive frameworks ... [Read More]

  • Principles: Life and Work

    • ASIN: 1501124021
    • ISBN: 1501124021
    • Brand: Simon & Schuster
    • Manufacturer: Simon & Schuster

    #1 New York Times Bestseller “Significant...The book is both instructive and surprisingly moving.” —The New York Times Ray Dalio, one of the world’s most successful investors and entrepreneurs, shares the unconventional principles that he’s developed, refined, and used over the past forty years to create unique results in both life and b... [Read More]

  • Bullying Today: Bullet Points and Best Practices (Corwin Teaching Essentials)

    • ASIN: 1506335977
    • ISBN: 1506335977
    • Brand: Corwin
    • Manufacturer: Corwin

    Cutting-edge strategies―ready when you need them. Before bullying surfaces in your school, you need to be ready. This book is organized so you can find the answers you need to make meaningful changes in the way you prevent and respond to bullying. The authors know the challenges educators face. Here they’ve distilled nearly 15 years of resear... [Read More]

  • The Adaptive Enterprise: IT Infrastructure Strategies to Manage Change and Enable Growth (IT Best Practices)

    • UPC: 785342767360
    • ASIN: 0201767368
    • ISBN: 0201767368
    • Manufacturer: Addison-Wesley Professional

    Suggests a flexible approach to managing a company's computer infrastructure that anticipates change and growth. The authors discuss strategies for categorizing the component technologies into layers, grouping the components into common patterns, designing shared infrastructure services, methods for infrastructure planning, organizing a planning te... [Read More]

  • The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

    • ASIN: 1942788002
    • ISBN: 1942788002
    • Brand: IT REVOLUTION
    • Manufacturer: IT Revolution Press

    Increase profitability, elevate work culture, and exceed productivity goals through DevOps practices.More than ever, the effective management of technology is critical for business competitiveness. For decades, technology leaders have struggled to balance agility, reliability, and security. The consequences of failure have never been greater―whet... [Read More]

  • Guidance for Change Management: According to ISO/IEC 20000 & 9001 Standards, Six Sigma and ITSM Best Practices

    • ASIN: 0991320565
    • ISBN: 0991320565
    • Manufacturer: ServiceManagers.Org

    There are numerous books on change management from different best practices, but none providing proper guidance on elements like implementation, improvement and execution of operational activities. Hence this book has been written focusing on those elements which were not covered by any best practice frameworks or by any author. Guidance for Change... [Read More]

  • Storytelling with Data: A Data Visualization Guide for Business Professionals

    • ASIN: 1119002257
    • ISBN: 1119002257
    • Manufacturer: Wiley

    Don't simply show your data—tell a story with it!  Storytelling with Data teaches you the fundamentals of data visualization and how to communicate effectively with data. You'll discover the power of storytelling and the way to make data a pivotal point in your story. The lessons in this illuminative text are grounded in theory, but made acces... [Read More]

  • The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win

    • ASIN: 1942788290
    • ISBN: 1942788290
    • Brand: IT Revolution Press
    • Manufacturer: IT Revolution Press

    ***Over a half-million sold! The sequel, The Unicorn Project, is coming Nov 26***“Every person involved in a failed IT project should be forced to read this book.”―TIM O'REILLY, Founder & CEO of O'Reilly Media“The Phoenix Project is a must read for business and IT executives who are struggling with the growing complexity of IT.”―JIM WHI... [Read More]

  • Systems Practice: How to Act: In situations of uncertainty and complexity in a climate-change world

    • ASIN: 1447173503
    • ISBN: 1447173503
    • Manufacturer: Springer

    This book shows how to do systems thinking and translate that thinking into praxis (theory informed practical action). It will be welcomed by those managing or governing in situations of complexity and uncertainty across all domains of professional and personal life. The development of capabilities to think and act systemically is an urgent priorit... [Read More]

  • Big Data Made Accessible: 2019 edition


    This books fills the need for an easy and holistic book on essential Big Data technologies. Written in a lucid and simple language free from jargon and code, this book provides an intuition for Big Data from business as well as technological perspectives. This book is designed to provide the reader with the intuition behind this evolving area, alon... [Read More]

  • Handbook of Human Performance Technology, 3rd Edition

    • ASIN: 0787965308
    • ISBN: 0787965308
    • Brand: Pfeiffer
    • Manufacturer: Pfeiffer

    The first two editions of the Handbook of Human Performance Technology helped define the rapidly growing and vibrant field of human performance technology - a systematic approach to improving individual and organizational performance. Exhaustively researched, this comprehensive sourcebook not only updates key foundational chapters on organizational... [Read More]

  • Driving Digital: The Leader's Guide to Business Transformation Through Technology

    • ASIN: 0814438601
    • ISBN: 0814438601
    • Manufacturer: AMACOM

    Every organization makes plans for updating products, technologies, and business processes. But that’s not enough anymore for the twenty-first-century company. The race is now on for everyone to become a digital enterprise. For those individuals who have been charged with leading their company’s technology-driven change, the pressure is intense... [Read More]

  • Beyond Behaviors: Using Brain Science and Compassion to Understand and Solve Children's Behavioral Challenges

    • ASIN: 1683731190
    • ISBN: 1683731190
    • Manufacturer: PESI Publishing

    A NEW approach to solving behavioral challenges.In Beyond Behaviors, internationally known pediatric psychologist, Dr. Mona Delahooke describes behaviors as the tip of the iceberg, important signals that we should address by seeking to understand a child’s individual differences in the context of relational safety.Featuring impactful worksheets a... [Read More]

  • Future Focused Leaders: Relate, Innovate, and Invigorate for Real Educational Change

    • ASIN: 1506376037
    • ISBN: 1506376037
    • Manufacturer: Corwin

    The latest from Bill Ziegler and David Ramage, Future Focused Leaders, provides school leaders with practical, relevant, and useable strategies for immediate application that promote sustainable innovation in leadership. Organized by three main overviews―Relate, Innovate, and Invigorate―each chapter ends with action steps for school leaders to ... [Read More]

  • IT Change Management: A Practitioner's Guide

    • ASIN: B075TJDFLJ
    • Manufacturer: TSO

    Many organizations understand the need for an ITSM based Change Management program, but struggle with where to begin. A rigid, process-focused approach is slow and bureaucratic, but on the other hand, informal Change Management leaves the business exposed to unnecessary risk and impact. Greg’s experience is if you start too simple, it doesn't ac... [Read More]

  • IT Service Management | Change Management Overview

    ITSM Change Management Best Practices

    ITIL - Change Management