Customer Service in Libraries Best Practices Best Practices in Library Services
Customer Service In Libraries Best Practices on April 2024 Shopping Deals at Bestonio.com
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Customer Service in Libraries: Best Practices (Best Practices in Library Services)
- ASIN: 0810887487
- ISBN: 0810887487
- Brand: Brand: Scarecrow Press
- Manufacturer: Scarecrow Press
In this book, nine librarians from across the country describe their libraries’ best practices in this key area. Their contributions range from all-encompassing customer service policies and models any library can both adapt and be proud of to micro-approaches that emphasize offering excellent user-focused technology planning, picture book arrang... [Read More]
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Salesforce.com Secrets of Success: Best Practices for Growth and Profitability (2nd Edition)
- ASIN: 013351739X
- ISBN: 013351739X
- Manufacturer: Prentice Hall
New Tools and Best Practices for Driving More Sales and Profits with Salesforce.com From Chatter to the Service Cloud, Salesforce.com now offers unprecedented opportunities to supercharge business performance. But most SFDC customers won't achieve that potential. Salesforce.com® Secrets of Success, Second Edition, is the one guide that ... [Read More]
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Under New Management: How Leading Organizations Are Upending Business as Usual
- ASIN: 0544630971
- ISBN: 0544630971
- Manufacturer: Houghton Mifflin Harcourt
A provocative work that challenges the traditional and widely accepted principles of business management — and proves that they are outdated, outmoded, or simply don’t work Do open floor plans really work? Are there companies that put their employees’ welfare first, and their clients second? Are annual performance reviews necessary? Dr... [Read More]
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ITIL Service Transition (ITIL Lifecycle Suite)
- ASIN: B00OYTB3SG
- Manufacturer: TSO
The ITIL Service Transition stage of the ITIL service management framework offers global best-practice guidance for IT professionals wishing to introduce new and changed services, ensuring that the value identified in the service strategy is maintained and controlling risks to smooth operations. ITIL Service Transition describes best practices for ... [Read More]
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The Convenience Revolution: How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty
- ASIN: 1640950524
- ISBN: 1640950524
- Manufacturer: Sound Wisdom
Convenience is KingWhen you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals.There is a reason they call it a convenience store - because it's convenient! When you have to pick up a gallon of milk, would you rather stop by a large supermarket or a 7-Eleven? Customers... [Read More]
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How to Make People Like You in 90 Seconds or Less
- UPC: 019628149466
- ASIN: 0761149465
- ISBN: 0761149465
- Brand: Workman Publishing Company
- Manufacturer: Workman Publishing Company
Yes, it really works: Nicholas Boothman's breakthrough program of "rapport by design" really does show you how to make people like you in 90 seconds or less. Now it's available in paperback, with a newly created workbook section based on the author's hundreds of workshops. Whether selling, managing, applying to college, looking for a job-or looking... [Read More]
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Live Your Bliss: Practices That Produce Happiness and Prosperity
- ASIN: 1577316851
- ISBN: 1577316851
- Manufacturer: New World Library
After years of teaching metaphysical principles all over the world through her seminars, books, church, and international television ministry, Terry Cole-Whittaker realized that there was something extremely important missing from her teachings. Divine discontent led her on an amazing spiritual journey that eventually yielded all that had been miss... [Read More]
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How to Win Friends & Influence People
- ASIN: 0671027034
- ISBN: 0671027034
- Brand: Dale Carnegie
- Manufacturer: Pocket Books
You can go after the job you want—and get it! You can take the job you have—and improve it! You can take any situation—and make it work for you! Dale Carnegie’s rock-solid, time-tested advice has carried countless people up the ladder of success in their business and personal lives. One of the most groundbreaking and timeless bestsel... [Read More]
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Serving the American public: Best practices in one-stop customer service : Federal Benchmarking Consortium Study Report
- ASIN: B003HS4Z12
- Manufacturer: University of Michigan Library
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Robert's Rules of Order Newly Revised (Robert's Rules of Order (Paperback))
- UPC: 352719783638
- ASIN: 030682020X
- ISBN: 030682020X
- Brand: Da Capo Press
- Manufacturer: PublicAffairs
The only authorized edition of the classic work on parliamentary procedure, with new and enhanced features, including how to conduct electronic meetingsRobert's Rules of Order is the book on parliamentary procedure for parliamentarians and anyone involved in an organization, association, club, or group and the authoritative guide to smooth, orderly... [Read More]
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Putting customers first: serving the American public : best practice in telephone service : Federal Consortium Benchmark Study Report
- ASIN: B003HNOPGW
- Manufacturer: University of Michigan Library
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Sheehy's Manual of Emergency Care (Newberry, Sheehy's Manual of Emergency Care)
- ASIN: 0323078273
- ISBN: 0323078273
- Brand: Brand: Mosby
- Manufacturer: Mosby
Thoroughly revised and featuring a more efficient and streamlined design, the new 7th edition of Sheehy's trusted emergency care resource offers complete, up-to-date coverage of the essentials emergency nurses need to know. Each condition commonly seen in the emergency setting is thoroughly addressed, from signs and symptoms, to diagnosis, treatmen... [Read More]
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The Complete Japanese Joinery
- ASIN: 0881791210
- ISBN: 0881791210
- Brand: Brand: Hartley and Marks Publishers
- Manufacturer: Hartley and Marks Publishers
Book by Sato, Hideo, Nakahara, Yasua
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Fundamentals of Nursing: The Art and Science of Nursing Care
- ASIN: 0781793831
- ISBN: 0781793831
- Brand: LWW
- Manufacturer: LWW
This best-selling, comprehensive fundamentals textbook for beginning nursing students challenges students to develop the blended skills they will need to care for patients in a variety of settings. The book's holistic perspective shows students how nursing care involves more than performing procedures. With a case-based approach to learning, the bo... [Read More]
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Hacking Marketing: Agile Practices to Make Marketing Smarter, Faster, and More Innovative
- ASIN: 1119183170
- ISBN: 1119183170
- Brand: Wiley
- Manufacturer: Wiley
Apply software-inspired management concepts to accelerate modern marketing In many ways, modern marketing has more in common with the software profession than it does with classic marketing management. As surprising as that may sound, it's the natural result of the world going digital. Marketing must move faster, adapt more quickly to market feedba... [Read More]
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Patron-Driven Acquisitions: History and Best Practices (Current Topics in Library and Information Practice)
- ASIN: B07G4Q4JNT
- Manufacturer: De Gruyter Saur
About 40 percent of the books academic libraries purchase in traditional ways never circulate and another 40 percent circulate fewer than three times. By contrast, patron-driven acquisition allows a library to borrow or buy books only when a patron needs them. In a typical workflow, the library imports bibliographic records into its catalogue at no... [Read More]
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Winning the Story Wars: Why Those Who Tell (and Live) the Best Stories Will Rule the Future
- ASIN: 1422143562
- ISBN: 9781422143568
- Brand: Harvard Business School Press
- Manufacturer: Harvard Business Review Press
Trying to get your message heard? Build an iconic brand?Welcome to the battlefield.The story wars are all around us. They are the struggle to be heard in a world of media noise and clamor. Today, most brand messages and mass appeals for causes are drowned out before they even reach us. But a few consistently break through the din, using the only to... [Read More]
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The Ortho Manifesto: How to Inspire Your Team to Greatness, Grow an Orthodontic Practice You Love and Live a Life of Meaning
- ASIN: 1599328143
- ISBN: 1599328143
- Manufacturer: Advantage Media Group
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The Wounded Healer: Ministry in Contemporary Society
- ASIN: 0385148038
- ISBN: 0385148038
- Brand: Image
- Manufacturer: Image
A hope-filled and profoundly simple book that speaks directly to those who want to be of service in their church or community, but have found the traditional ways often threatening and ineffective. In this book, Henri Nouwen combines creative case studies of ministry with stories from diverse cultures and religious traditions in preparing a new mod... [Read More]
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The Louvre: All the Paintings
- ASIN: 1579128866
- ISBN: 1579128866
- Brand: Unknown
- Manufacturer: Black Dog & Leventhal
A historic publishing event! For the first time ever, all 3,022 paintings from the world's most popular museum are collected into a striking, slipcased book and DVD-ROM set.From the Da Vinci's Mona Lisa to Vermeer's The Lacemaker, the the Louvre houses many of the most celebrated and important paintings of all time. The Louvre: All the Paintings al... [Read More]
Customer Service in Libraries Best Practices Best Practices in Library Services
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