How and Why Contact Center Benchmarking Works
Call Center Best Practices Benchmarking Reports on April 2024 Shopping Deals at Bestonio.com
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Best Practices in Call Center Management, Operations and Technology Benchmarking Report
- ASIN: 1930885059
- ISBN: 1930885059
- Manufacturer: ProSci Research
112 call centers from around the world share how they have improved service quality, customer satisfaction and call center efficiency. This report shares lessons learned by call center managers regarding their most effective management practices. It also identifies the operational and technological improvements that are having the greatest impact o... [Read More]
How and Why Contact Center Benchmarking Works
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