How to give great customer service: The L.A.S.T. method

Best Retail Customer Service on April 2024 Shopping Deals at Bestonio.com

  • Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity

    • ASIN: 1250103509
    • ISBN: 1250103509
    • Brand: St Martin s Press
    • Manufacturer: St. Martin's Press

    Now a New York Times and Wall Street Journal bestseller"I raced through Radical Candor--It’s thrilling to learn a framework that shows how to be both a better boss and a better colleague. Radical Candor is packed with illuminating truths, insightful advice, and practical suggestions, all illustrated with engaging (and often funny) stories from Ki... [Read More]

  • Be Our Guest: Perfecting the Art of Customer Service (Disney Institute Book, A)

    • UPC: 884595518405
    • ASIN: 1423145844
    • ISBN: 1423145844
    • Brand: Disney Editions
    • Manufacturer: Disney Editions

    Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the tenth anniversary of the original Be Our Guest, Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more o... [Read More]

  • Building a StoryBrand: Clarify Your Message So Customers Will Listen

    • ASIN: 0718033329
    • ISBN: 0718033329
    • Brand: HarperCollins Christian Pub.
    • Manufacturer: HarperCollins Leadership

    New York Times best-selling author Donald Miller uses the seven universal elements of powerful stories to teach listeners how to dramatically improve how they connect with customers and grow their businesses.Donald Miller's StoryBrand process is a proven solution to the struggle business leaders face when talking about their businesses. This revolu... [Read More]

  • The 1-Page Marketing Plan: Get New Customers, Make More Money, And Stand Out From The Crowd

    • ASIN: B01B35M3SM
    • Brand: Successwise
    • Manufacturer: Successwise

    WARNING: Do Not Read This Book If You Hate MoneyTo build a successful business, you need to stop doing random acts of marketing and start following a reliable plan for rapid business growth. Traditionally, creating a marketing plan has been a difficult and time-consuming process, which is why it often doesn't get done.In The 1-Page Marketing Plan, ... [Read More]

  • The First 90 Days: Proven Strategies for Getting Up to Speed Faster and Smarter, Updated and Expanded

    • ASIN: 1422188612
    • ISBN: 1422188612
    • Brand: Harvard Business School Press
    • Manufacturer: Harvard Business Review Press

    Named one of 100 Leadership & Success Books to Read in a Lifetime by Amazon EditorsThe world’s most trusted guide for leaders in transitionTransitions are a critical time for leaders. In fact, most agree that moving into a new role is the biggest challenge a manager will face. While transitions offer a chance to start fresh and make needed change... [Read More]

  • 10-Day Green Smoothie Cleanse

    • UPC: 884414527571
    • ASIN: 1501100106
    • ISBN: 9781501100109
    • Brand: Simon & Schuster
    • Manufacturer: Simon & Schuster

    The New York Times bestselling 10-Day Green Smoothie Cleanse will jump-start your weight loss, increase your energy level, clear your mind, and improve your overall health as you lose ten to fifteen pounds in just ten days.Made up of supernutrients from leafy greens and fruits, green smoothies are filling and healthy and you will enjoy drinking the... [Read More]

  • Easy Spanish Step-By-Step

    • UPC: 201571463380
    • ASIN: 0071463380
    • ISBN: 0071463380
    • Brand: McGraw-Hill
    • Manufacturer: McGraw-Hill Education

    A proven grammar-based approach that gets you communicating in Spanish with confidence, right away Easy Spanish Step by Step proves that a solid grounding in grammar basics is the key to mastering a second language. Grammatical rules and concepts are clearly explained in order of importance, and more than 300 verbs and key terms are introduced on t... [Read More]

  • Rich People Problems (Crazy Rich Asians Trilogy)

    • ASIN: 052543237X
    • ISBN: 052543237X
    • Manufacturer: Anchor

    From the New York Times bestselling author of Crazy Rich Asians (now a MAJOR MOTION PICTURE) and China Rich Girlfriend, here is the uproarious conclusion to the Crazy Rich Asians Series.Esquire Best Books of 2017Kirkus Best Fictional Families of 2017Book Three of the Crazy Rich Asians SeriesWhen Nicholas Young hears that his grandmother, Su Yi, ... [Read More]

  • Warriors Box Set: Volumes 1 to 6: The Complete First Series (Warriors: The Prophecies Begin)

    • UPC: 046594042996
    • ASIN: 0062367145
    • ISBN: 0062367145
    • Brand: HarperCollins
    • Manufacturer: HarperCollins

    Epic adventures. Fierce warrior cats. A thrilling fantasy world. It all begins here.Read the books that began a phenomenon—and join the legion of fans who have made Erin Hunter’s Warriors series a #1 national bestseller. This box set includes all six books in the first Warriors arc, and is perfect for the collections of longtime Erin Hunter fan... [Read More]

  • Emergency Care and Transportation of the Sick and Injured (Book & Navigate 2 Essentials Access)

    • ASIN: 128408017X
    • ISBN: 128408017X
    • Brand: imusti
    • Manufacturer: Jones & Bartlett Learning

    In 1971, the American Academy of Orthopaedic Surgeons (AAOS) published the first edition of Emergency Care and Transportation of the Sick and Injured and laid the foundation of EMS training. Today, the Eleventh Edition transforms how EMS education is delivered throughout the world and helps develop world-class EMS providers around the globe..Based ... [Read More]

  • Harry Potter and the Deathly Hallows (Book 7)

    • UPC: 090733305015
    • ASIN: 0545139708
    • ISBN: 0545139708
    • Brand: Arthur A. Levine Books
    • Manufacturer: Arthur A. Levine Books

    Readers beware. The brilliant, breathtaking conclusion to J.K. Rowling's spellbinding series is not for the faint of heart--such revelations, battles, and betrayals await in Harry Potter and the Deathly Hallows that no fan will make it to the end unscathed. Luckily, Rowling has prepped loyal readers for the end of her series by doling out increasin... [Read More]

  • The 4 Disciplines of Execution: Achieving Your Wildly Important Goals

    • ASIN: 1451627068
    • ISBN: 1451627068
    • Brand: Covey Sean
    • Manufacturer: Free Press

    Half a million copies sold. “The 4 Disciplines of Execution is a book every leader should read.” —Clayton Christensen, Professor, Harvard Business School, and author of The Innovator’s Dilemma For fans of Good to Great and The First 90 Days, The Four Disciplines of Execution is the foundational text for creating lasting organizational chang... [Read More]

  • The Ultimate Cigar Book: 4th Edition

    • ASIN: 1632206579
    • ISBN: 1632206579
    • Brand: Skyhorse Publishing
    • Manufacturer: Skyhorse

    First published in 1993, The Ultimate Cigar Book has become a classic in its field, and is generally credited with having helped launch the current cigar smoking craze. It has been reprinted numerous times in the United States, and is now sold worldwide. No other book contains as much detailed and factual information on virtually every facet of cig... [Read More]

  • Injustice: Gods Among Us Year One: The Complete Collection

    • ASIN: 1401262791
    • ISBN: 1401262791
    • Brand: Diamond Comics
    • Manufacturer: DC Comics

    Forget everything you think you know about the DC Universe. Tradition is tossed aside and chaos erupts in Injustice: Gods Among Us Year One—The Complete Edition, inspired by the video game phenomenon! This graphic novel edition collects the initial year of the best-selling series in its entirety for the first time! Superman is Earth’s greatest ... [Read More]

  • Every Breath

    • ASIN: 1538728524
    • ISBN: 1538715775
    • Manufacturer: Grand Central Publishing

    In the romantic tradition of The Notebook and Nights in Rodanthe, #1 New York Times bestselling author Nicholas Sparks returns with a story about a chance encounter that becomes a touchstone for two vastly different individuals -- transcending decades, continents, and the bittersweet workings of fate.Hope Anderson is at a crossroads. At thirty-six,... [Read More]

  • Norse Mythology

    • ASIN: 0393356183
    • ISBN: 9780393356182
    • Manufacturer: W. W. Norton & Company

    “Remarkable.… Gaiman has provided an enchanting contemporary interpretation of the Viking ethos.”―Lisa L. Hannett, AtlanticNeil Gaiman, long inspired by ancient mythology in creating the fantastical realms of his fiction, presents a bravura rendition of the Norse gods and their world from their origin though their upheaval in Ragnarok.In No... [Read More]

  • Energizer CR2032 Batteries, 3v Lithium 2032 Watch Battery, (6 Count)

    • UPC: 039800039170
    • ASIN: B0002RID4G
    • Brand: Energizer
    • Size: 6-Count
    • Manufacturer: Energizer Batteries- Consumables

    "Don’t let their small size fool you: This 6-pack of Energizer 2032 Lithium Coin 3-Volt Batteries delivers big time on long-lasting, dependable power for your coin-battery-operated items. From heart rate or glucose monitors, to remotes, keyless entry systems, key fobs, watches, toys and games, and even more specialized devices, our coin batteries... [Read More]

  • ATI TEAS Review Manual: Sixth Edition Revised

    • ASIN: 1565335759
    • ISBN: 9781565335752
    • Brand: Jones Bartlett Learning
    • Manufacturer: Jones & Bartlett Learning

    ATI TEAS Study Manual, Sixth Edition Revised is the official TEAS preparation guide to prepare you for health care education success. The ATI TEAS Study Manual, Sixth Edition features: - Instructional material for each of the four content areas: Reading, Mathematics, Science, and English and Language Usage - Practice problems and examples with expl... [Read More]

  • In the Time of the Butterflies

    • ASIN: 1565129768
    • ISBN: 1565129768
    • Brand: Algonquin Books
    • Manufacturer: Algonquin Books

    25th Anniversary Edition "A magnificent treasure for all cultures and all time.” --St. Petersburg Times It is November 25, 1960, and three beautiful sisters have been found near their wrecked Jeep at the bottom of a 150-foot cliff on the north coast of the Dominican Republic. The official state newspaper reports their deaths as accidental.... [Read More]

  • Raving Fans: A Revolutionary Approach To Customer Service

    • ASIN: 0688123163
    • ISBN: 0688123163
    • Brand: William Morrow Company
    • Manufacturer: William Morrow

    "Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans." This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary busi... [Read More]

  • How to give great customer service: The L.A.S.T. method

    Customer service training video for Touts Budgen

    Customer Service Vs. Customer Experience