Customer Service Vs. Customer Experience
Best Customer Service Strategies on April 2024 Shopping Deals at Bestonio.com
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The First 90 Days: Proven Strategies for Getting Up to Speed Faster and Smarter, Updated and Expanded
- ASIN: 1422188612
- ISBN: 1422188612
- Brand: Harvard Business Review Press
- Manufacturer: Harvard Business Review Press
Named one of 100 Leadership & Success Books to Read in a Lifetime by Amazon EditorsThe world’s most trusted guide for leaders in transitionTransitions are a critical time for leaders. In fact, most agree that moving into a new role is the biggest challenge a manager will face. While transitions offer a chance to start fresh and make needed change... [Read More]
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The 1-Page Marketing Plan: Get New Customers, Make More Money, And Stand out From The Crowd
- ASIN: 1989025013
- ISBN: 1989025013
- Manufacturer: Page Two
WARNING: Do Not Read This Book If You Hate Money To build a successful business, you need to stop doing random acts of marketing and start following a reliable plan for rapid business growth. Traditionally, creating a marketing plan has been a difficult and time-consuming process, which is why it often doesn’t get done. In The 1-Page Marketing ... [Read More]
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Start with Why: How Great Leaders Inspire Everyone to Take Action
- ASIN: 1591846447
- ISBN: 9781591846444
- Brand: Simon Sinek
- Manufacturer: Portfolio
The inspiring, life-changing bestseller by the author of LEADERS EAT LAST and TOGETHER IS BETTER. In 2009, Simon Sinek started a movement to help people become more inspired at work, and in turn inspire their colleagues and customers. Since then, millions have been touched by the power of his ideas, including more than 28 million who’ve watched ... [Read More]
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Emotional Intelligence 2.0
- ASIN: 0974320625
- ISBN: 0974320625
- Brand: imusti
- Manufacturer: TalentSmart
In today's fast-paced world of competitive workplaces and turbulent economic conditions, each of us is searching for effective tools that can help us to manage, adapt, and strike out ahead of the pack. By now, emotional intelligence (EQ) needs little introduction—it’s no secret that EQ is critical to your success. But knowing what EQ is and kno... [Read More]
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Building a StoryBrand: Clarify Your Message So Customers Will Listen
- ASIN: B072J8WRND
- Brand: HarperCollins Leadership
- Manufacturer: HarperCollins Leadership
New York Times best-selling author Donald Miller uses the seven universal elements of powerful stories to teach listeners how to dramatically improve how they connect with customers and grow their businesses. Donald Miller's StoryBrand process is a proven solution to the struggle business leaders face when talking about their businesses. This revol... [Read More]
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Social Work ASWB Masters Exam Guide, Second Edition: A Comprehensive Study Guide for Success - Book and Free App - Updated ASWB Study Guide Book with a Full ASWB Practice Test
- ASIN: 0826147119
- ISBN: 0826147119
- Manufacturer: Springer Publishing Company
If you’re studying for the ASWB exam, this comprehensive study guide is a must have. Now with a free mobile and web app with purchase, it’s easier than ever to study for the ASWB Masters licensure exam. Written by a renowned social work educator rather than an unknown at a test preparation company, this thoroughly updated guide helps readers id... [Read More]
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Mind Over Mood, Second Edition: Change How You Feel by Changing the Way You Think
- ASIN: 1462520421
- ISBN: 1462520421
- Brand: Taylor Francis
- Manufacturer: The Guilford Press
Discover simple yet powerful steps you can take to overcome emotional distress--and feel happier, calmer, and more confident. This life-changing book has already helped more than 1,100,000 readers use cognitive-behavioral therapy--one of today's most effective forms of psychotherapy--to conquer depression, anxiety, panic attacks, anger, guilt, sham... [Read More]
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The Book on Investing in Real Estate with No (and Low) Money Down: Real Life Strategies for Investing in Real Estate Using Other People's Money
- ASIN: 0990711714
- ISBN: 0990711714
- Brand: Turner Brandon
- Manufacturer: BiggerPockets
Is Your Lack of Cash Holding You Back From Your Real Estate Dreams? Don't let the contents of your wallet define your future. Discover the real life strategies that smart investors are using in today's market to invest in real estate with creativity! In The Book on Investing in Real Estate with No (and Low) Money Down, active real estate investor a... [Read More]
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Ninja Selling: Subtle Skills. Big Results.
- ASIN: 1626342849
- ISBN: 1626342849
- Brand: Greenleaf Book Group Press
- Manufacturer: Greenleaf Book Group Press
2018 Axiom Business Book Award Winner, Gold Medal Stop Selling! Start Solving! In Ninja Selling, author Larry Kendall transforms the way readers think about selling. He points out the problems with traditional selling methods and instead offers a science-based selling system that gives predictable results regardless of personality type. Ninja Se... [Read More]
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Thanks for the Feedback: The Science and Art of Receiving Feedback Well
- UPC: 884750871147
- ASIN: 0143127136
- ISBN: 9780143127130
- Brand: Sheila Heen Douglas Stone
- Manufacturer: Penguin Books
The coauthors of the New York Times–bestselling Difficult Conversations take on the toughest topic of all: how we see ourselvesDouglas Stone and Sheila Heen have spent the past fifteen years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they ... [Read More]
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Professional Nursing: Concepts & Challenges
- ASIN: 0323431127
- ISBN: 0323431127
- Brand: Saunders
- Manufacturer: Saunders
Appropriate for use in early courses in baccalaureate curricula; in RN-to-BSN and RN-to-MSN courses; and as a resource for practicing nurses and graduate students, Professional Nursing: Concepts & Challenges, 8th Edition equips students and new nurses to positively impact their careers and the nursing profession. This leading text details what it m... [Read More]
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Expert Secrets: The Underground Playbook for Creating a Mass Movement of People Who Will Pay for Your Advice
- ASIN: 1683504585
- ISBN: 9781683504580
- Manufacturer: Morgan James Publishing
“Best book ever for marketing your business. And not just for online marketing. This book goes into so much detail and is perfect for any business. How to tell stories to make sales. How to be the EXPERT in your Niche.” ― J. Paterson, Amazon Customer “Jam packed with step by step advice to create a sales webinar, generate more leads, and cl... [Read More]
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Little Red Book of Selling: 12.5 Principles of Sales Greatness
- ASIN: 1885167601
- ISBN: 1885167601
- Brand: Brand: Jeffrey Gitomer
- Manufacturer: Bard Press
Salespeople hate to read. That's why Little Red Book of Selling is short, sweet, and to the point. It's packed with answers that people are searching for in order to help them make sales for the moment―and the rest of their lives.
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The Manager's Path: A Guide for Tech Leaders Navigating Growth and Change
- ASIN: B06XP3GJ7F
- Manufacturer: O'Reilly Media
Managing people is difficult wherever you work. But in the tech industry, where management is also a technical discipline, the learning curve can be brutal—especially when there are few tools, texts, and frameworks to help you. In this practical guide, author Camille Fournier (tech lead turned CTO) takes you through each stage in the journey from... [Read More]
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Let My People Go Surfing: The Education of a Reluctant Businessman--Including 10 More Years of Business Unusual
- ASIN: 0143109677
- ISBN: 0143109677
- Brand: PENGUIN
- Manufacturer: Penguin Books
In this newly revised 10th anniversary edition, Yvon Chouinard--legendary climber, businessman, environmentalist, and founder of Patagonia, Inc.--shares the persistence and courage that have gone into being head of one of the most respected and environmentally responsible companies on earth. From his youth as the son of a French Canadian handyman t... [Read More]
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Scholastic Success with Reading Comprehension, Grade 5
- UPC: 884113724066
- ASIN: 0545200806
- ISBN: 0545200806
- Brand: Scholastic
- Size: 8 3/8" x 10 7/8"
- Manufacturer: Scholastic Teaching Resources (Teaching
Give students the targeted, skill-building practice they need with these standards-based books! Each workbook includes more than 40 ready-to-reproduce practice pages. Easy-to-follow directions and fun exercises motivate students to work on their own. Every activity in each book is correlated to state standards. For use with Grade 5.... [Read More]
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The Highly Sensitive Child: Helping Our Children Thrive When The World Overwhelms Them
- ASIN: 0767908724
- ISBN: 9780767908726
- Brand: Harmony
- Manufacturer: Harmony
The bestselling author and psychologist whose books have topped 240,000 copies in print now addresses the trait of “high sensitivity” in children–and offers a breakthrough parenting guidebook for highly sensitive children and their caregivers.With the publication of The Highly Sensitive Person, Elaine Aron became the first person to identify ... [Read More]
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DotCom Secrets: The Underground Playbook for Growing Your Company Online
- UPC: 884797766284
- ASIN: 1630474770
- ISBN: 1630474770
- Brand: Brunson Russell
- Manufacturer: Morgan James Publishing
“Russell has spent over a decade successfully starting and scaling companies online. This book takes the best of what he’s discovered from over 1,000 unique split tests, tens of millions of visitors online and broken it down into a simple process that ANY company can use to geometrically improve their traffic, conversions and sales online.” -... [Read More]
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Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
- ASIN: 1119167965
- ISBN: 1119167965
- Brand: Wiley
- Manufacturer: Wiley
Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fundamentally changing. In the world B.C. (Before Cloud), companies could focus totally on sales and marketing because customers were often 'stuck' aft... [Read More]
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The Challenger Sale: Taking Control of the Customer Conversation
- ASIN: B0052REP7K
- Manufacturer: Portfolio
What's the secret to sales success? If you're like most business leaders, you'd say it's fundamentally about relationships-and you'd be wrong. The best salespeople don't just build relationships with customers. They challenge them. The need to understand what top-performing reps are doing that their average performing colleagues are not drove M... [Read More]
Customer Service Vs. Customer Experience
Customer Service Strategies That Work - Lisa Ford - Handling Conflict and Customer Loyalty
Strategies for Customer Retention, Customer Loyalty, and Repeat Sales | Brian Tracy
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